Items where Author, Editor or other role is "Phillips, Paul"

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Number of items: 63.

2020

Phillips, Paul A., Page, Stephen J., Sebu, Joshua (2020) Achieving research impact in tourism: Modelling and evaluating outcomes from the UKs Research Excellence Framework. Tourism Management, 78 . Article Number 104702. ISSN 0261-5177. (doi:10.1016/j.tourman.2019.104072) (KAR id:79883)

Phillips, Paul A., Antonio, Nuno, de Almeida, Ana, Nunes, Luís (2020) The Influence of Geographic and Psychic Distance on Online Hotel Ratings. Journal of Travel Research, 59 (4). pp. 722-741. ISSN 0047-2875. (doi:10.1177/0047287519858400) (KAR id:77007)

2019

Van Riel, Allard, Zhang, Jie, McGinnis, Lee, Nejad, Mohammad, Bujisic, Milos, Phillips, Paul A. (2019) A Framework For Sustainable Service System Configuration: Exploring Value Paradoxes With Examples From the Hospitality Industry. Journal of Service Management, . ISSN 1757-5818. (KAR id:73343)

Phillips, Paul A., Zigan, Krystin (2019) Strategic Management of online hotel reviews: A conceptual Framework. In: Transforming hospitality: Council for Hospitality Management Education Annual Research Conference, 21-24 May 2019, Greenwich, UK. (Unpublished) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:89797)

Phillips, Paul A., Zigan, Krystin (2019) The strategic management of online reviews in tourism, hospitality and leisure businesses: A conceptual framework. In: Council for Hospitality Management Education 2019, 21 - 24 May 2019, Greenwich. (Unpublished) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:89773)

Sainaghi, Ruggero, Phillips, Paul A., d’Angella, Francesca (2019) The balanced scorecard of a new destination product: Implications for lodging and skiing firms. International Journal of Hospitality Management, 76 (A). pp. 216-230. ISSN 0278-4319. (doi:10.1016/j.ijhm.2018.05.011) (KAR id:67546)

2018

Acquaye, Adolf (2018) Ethical Management Consultancy. In: Phillips, Paul A. and Newman, Victor and Subramanian, P.V, eds. Management Consultancy Through an Academic and Practitioner Perspective. First Edition. Notion Press, Chennai. E-ISBN 978-1-68466-372-9. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:72734)

Phillips, Paul A., Subramanian, K. V., Newman, Victor (2018) Management Consultancy Through an Academic and Practitioner Perspective. First Edition. Notion Press, 214 pp. ISBN 978-1-68466-172-5. (doi:10.22024/UniKent/01.02.73344) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:73344)

Sainaghi, Ruggero, Phillips, Paul A., Baggio, Rodolfo, Mauri, Aurelio (2018) Hotel performance: Rigor and relevant research topics. International Journal of Hospitality Management, 78 . pp. 13-26. ISSN 0278-4319. (doi:10.1016/j.ijhm.2018.11.008) (KAR id:71649)

Sainaghi, Ruggero, Baggio, Rodolfo, Phillips, Paul A., Mauri, Aurelio G. (2018) Hotel Performance and Research Streams: A Network Cluster Analysis. International Journal of Contemporary Hospitality Management, 32 (2). pp. 425-462. ISSN 0959-6119. (doi:10.1108/IJCHM-05-2017-0260) (KAR id:66679)

Sainaghi, Ruggero, Phillips, Paul A., Baggio, Rodolfo, Mauri, Aurelio (2018) Cross-citation and authorship analysis of hotel performance studies. International Journal of Hospitality Management, 73 . pp. 75-84. ISSN 0278-4319. (doi:10.1016/j.ijhm.2018.02.004) (KAR id:66309)

Godinho, Pedro, Phillips, Paul, Moutinho, Luiz (2018) Hotel location when competitors may react: A game-theoretic gravitational model. Tourism Management, 69 . pp. 384-396. ISSN 0261-5177. E-ISSN 1879-3193. (doi:10.1016/j.tourman.2018.06.014) (KAR id:67547)

Phillips, Paul A., Moutinho, Luiz (2018) Contemporary Issues in Strategic Management. Routledge, London, 296 pp. ISBN 978-1-138-93963-9. E-ISBN 978-1-317-38033-7. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:66730)

2017

Phillips, Paul, Moutinho, Luiz, Godinho, Pedro (2017) Developing and testing a method to measure academic societal impact. Higher Education Quarterly, 72 (2). pp. 121-140. ISSN 0951-5224. E-ISSN 1468-2273. (doi:10.1111/hequ.12154) (KAR id:65117)

+4 more...

2016

Sainaghi, Ruggero, Phillips, Paul, Zavarrone, Emma (2016) Performance Measurement in Tourism Firms: A Content Analytical Meta-approach. Tourism Management, 59 . pp. 36-56. ISSN 0261-5177. E-ISSN 1879-3193. (doi:10.1016/j.tourman.2016.07.002) (Access to this publication is currently restricted. You may be able to access a copy if URLs are provided) (KAR id:56698)

Phillips, Paul, Barnes, Stuart, Zigan, Krystin, Schegg, Roland (2016) Understanding the impact of online reviews on hotel performance: an empirical analysis. Journal of Travel Research, 56 (2). pp. 235-249. ISSN 0047-2875. E-ISSN 1552- 6763. (doi:10.1177/0047287516636481) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:53950)

2015

Lipitakis, Alexandra, Phillips, Paul A. (2015) On e-business strategy planning and performance: a comparative study of the UK and Greece. Technology Analysis and Strategic Management, 28 (3). pp. 1-23. ISSN 0953-7325. E-ISSN 1465-3990. (doi:10.1080/09537325.2015.1094568) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:53947)

Phillips, Paul, Zigan, Krystin, Santos Silva, Maria Manuela, Schegg, Roland (2015) The Interactive Effects of Online Reviews on the Determinants of Swiss Hotel Performance: A Neural Network Analysis. Tourism Management, 50 . pp. 130-141. ISSN 0261-5177. E-ISSN 1879-3193. (doi:10.1016/j.tourman.2015.01.028) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:47247)

2014

Phillips, Paul, Moutinho, Luiz (2014) Critical review of strategic planning research in hospitality and tourism. Annals of Tourism Research, 48 . pp. 96-120. ISSN 0160-7383. (doi:10.1016/j.annals.2014.05.013) (Access to this publication is currently restricted. You may be able to access a copy if URLs are provided) (KAR id:46444)

2013

Phillips, Paul A. (2013) How Can (marketing) Academia Impact the Society of the Future. In: Invited Speaker, European Marketing and Innovation Centres, 4 - 6 December 2013, Porto, Portugal. (Unpublished) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:41306)

Sainaghi, Ruggero, Phillips, Paul A., Corti, Valentina (2013) Measuring Hotel Performance: Using a Balanced Scorecard Perspectives’ Approach. International Journal of Hospitality Management, 34 . pp. 150-159. ISSN 0278-4319. (doi:10.1016/j.ijhm.2013.02.008) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:35147)

Moutinho, Luiz, Phillips, Paul A. (2013) Strategic planning research. A literature review and implications for the Caribbean tourism industry. In: Shrinking the Global Divide: Synergy, Service and Sustainability Confernce, 18 - 20 September 2013, Nassau, Bahamas. (Unpublished) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:41305)

2012

Sainaghi, Ruggero, Corti, Valentina, Phillips, Paul A. (2012) Hotels, Performance, and the Balanced Scorecard: Past Trends and Future Directions. In: Travel and Tourism Research Association Conference, 18 -20 April 2012, Bilboa, Spain. (Unpublished) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:41304)

2011

Soltani, Ebrahim, Phillips, Paul A., Azadegan, Arash, Liao, Ying-Ying (2011) Quality Performance in a Global Supply Chain: Finding Out the Weak Link. International Journal of Production Research, 49 (1). pp. 269-293. ISSN 0020-7543. (doi:10.1080/00207543.2010.508955) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:25545)

2010

Soltani, Ebrahim, Phillips, Paul A. (2010) TQM Practises: A Means to Tightening Managerial Control or Improving the Work Processes? Some Evidence. In: Proceedings of the 14th International Conference on ISO 9000 and Total Quality Management (13-ICIT), University of Scranton, Pennsylvania, USA. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:25631)

Stoian, Carmen R. and Hexter, Jeanette and Phillips, Paul A. (2010) Culture's Consequences for International Collaborative Arrangements: A Cross-Culture Framework for Successful European Collaborative Arrangements. Working paper. University of Kent, Canterbury, Canterbury (KAR id:25573)

Hexter, Jeanette, Stoian, Carmen R., Phillips, Paul A. (2010) Divided We Stand: Cultural Differences within Europe and Their Impact on International Collaborative Arrangements. In: AIB UK Chapter, Annual Conference, April 2011, Edinburgh. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:27898)

Hexter, Jeanette and Stoian, Carmen R. and Phillips, Paul A. (2010) Divided We Stand: Cultural Differences within Europe and Their Impact on International Collaborative Arrangements. Working paper. University of Kent, Canterbury (KAR id:27897)

2009

Phillips, Paul A., Wright, Claire (2009) E-business's Impact on Organizational Flexibility. Journal of Business Research, 62 (11). 1071 -1080. ISSN 0148-2963. (doi:10.1016/j.jbusres.2008.09.014) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:23399)

Phillips, Paul A. and Petrovici, Dan Alex (2009) Conceptualising the Perceived Performance in Hospital Services: A Patient’s Perspective. Working paper. University of Kent, Canterbury, Canterbury (KAR id:23402)

Phillips, Paul A., Soltani, Ebrahim, Lai, Pei-Chun, Liao, Ying-Ying (2009) An Employee View of Equal Opportunities in Employment: A Qualitative Investigation of its Reality in Iran. In: Equal Opportunities International Conference, Istanbul. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:23457)

Anastassopoulos, George, Filippaios, Fragkiskos, Phillips, Paul A. (2009) An Eclectic Investigation of Tourism Multinationals: Evidence from Greece. International Journal of Hospitality Management, 28 (2). pp. 185-194. ISSN 0278-4319. (doi:10.1016/j.ijhm.2008.06.014) (KAR id:28768)

Phillips, Paul A., Petrovici, Dan Alex (2009) Identifying Critical Dimensions of Perceived Hospital Service Performance. In: 36th European Marketing Academy Conference (EMAC), May 2009, Nantes. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:23458)

Hexter, Jeanette, Stoian, Carmen R., Phillips, Paul A. (2009) Cultural Consequences for International Collaborative Arrangements: A Cross-Cultural Model for Successful European Collaborative Arrangements. In: Proceedings of the International Business - UK Chapter Annual Conference. . (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:25636)

Phillips, Paul A. (2009) Guest Editor's Introduction: Special Issue on a New Research Agenda for Hospitality Management. Service Industries Journal, 29 (10). pp. 1311-1315. ISSN 0264-2069. (doi:10.1080/02642060903026296) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:23396)

Phillips, Paul A., Petrovici, Dan Alex (2009) The Health Care System in Romania: Regional Disparities and Market Developments. In: Colloquium on Rural Affairs, Romanian Cultural Centre, London. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:23405)

Phillips, Paul A. and Petrovici, Dan Alex (2009) An Overview of Health Care in Romania – Identification of Health Policy Issues and Agenda of Reforms. Other. Romanian Royale House (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:23404)

Soltani, Ebrahim, Lai, Pei-Chun, Phillips, Paul A., Liao, Ying-Ying (2009) The Triangular Supply Chain Relationship: Labour Dispatch Agencies, Hospitality Sector, and Flexible Workers: The Taiwan Experience. Service Industries Journal, 29 (10). pp. 1317-1339. ISSN 0264-2069. (doi:10.1080/02642060903026221) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:23397)

2008

Phillips, Paul A. and Halliday, Sue (2008) Marketing/Accounting Synergy: A Discussion of its Potential and Evidence in E-business Planning. Working paper. University of Kent, Canterbury, Canterbury (KAR id:23403)

Halliday, Sue, Phillips, Paul A. (2008) Marketing/Accounting Synergy: A Discussion of its Potential and Evidence in E-business Planning. Journal of Marketing Management, 24 (7-8). pp. 751-770. ISSN 0267-257X. (doi:10.1362/026725708X345506) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:23393)

Soltani, Ebrahim, Lai, Pei-Chun, Phillips, Paul A. (2008) A New Look at Factors Influencing TQM Failure: Work Process Control or Workforce Control? New Technology, Work & Employment, 23 (1-2). pp. 125-142. ISSN 0268-1072. (doi:10.1111/j.1468-005X.2008.00207.x) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:11165)

Phillips, Paul A., Petrovici, Dan Alex (2008) A Service Performance Model: Insights from the Health Care Sector. In: EIRASS Conference on Retailing and Consumer Service Science, July 2008, Zagreb. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:23460)

2007

Petrovici, Dan Alex, Phillips, Paul A. (2007) Service performance: An overview of extant literature and future research directions. In: Academy of Marketing SIG Workshop, 21st Service Workshop, November 2007, Westminster Business School. (Unpublished) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:12828)

Petrovici, Dan Alex, Phillips, Paul A. (2007) In search of simple factor structures: A patient perspective on hospital healthcare service performance. In: Academy of Marketing Conference., July 2007, Kingston Business School. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:12835)

Phillips, Paul A. (2007) The balanced scorecard and strategic control: A hotel case study analysis. Service Industries Journal, 27 (6). pp. 731-746. ISSN 0264-2069. (doi:10.1080/02642060701453213) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:2258)

2006

Piotrowicz, Wojciech and Phillips, Paul A. (2006) E-Procurement: How Does it Enhance Strategic Performance. Working paper. KBS (KAR id:10316)

2005

Phillips, Paul A., Pine, Ray (2005) Performance Comparisons of Hotels in China. International Journal of Hospitality Management, 24 (1). pp. 57-73. ISSN 0278-4319. (doi:10.1016/j.ijhm.2004.04.004) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:10314)

Phillips, Paul A., Louvieris, Panos (2005) Performance Measurement Systems in Tourism, Hospitality and Leisure Small Medium-Sized Enterprises: A Balanced Scorecard Perspective. Journal of Travel Research, 44 (2). pp. 201-211. ISSN 0047-2875. (doi:10.1177/0047287505278992) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:10310)

2004

Phillips, Paul A., Sipahioglu, Mehmet A. (2004) Performance implications of capital structure: evidence from quoted UK organisations with hotel interests. Service Industries Journal, 24 (5). pp. 31-51. ISSN 0264-2069. (doi:10.1080/0264206042000276829) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:10318)

Phillips, Paul A. (2004) Customer Orientated Hotel Aesthetics: A Shareholder Value Perspective. Journal of Retail & Leisure Property, 3 (4). pp. 365-373. (doi:10.1057/palgrave.rlp.5090191) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:10303)

Phillips, Paul A. (2004) E-business planning and accountants: the balance with performance. International Journal of Business Performance Management, 6 (1). pp. 43-55. ISSN 1741-5039. (doi:10.1504/ijbpm.2004.004116) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:10302)

2003

Phillips, Paul A. (2003) E-business Strategy: Text and Cases. McGraw-Hill, Maidenhead, 390 pp. ISBN 0-07-709837-4. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:10301)

Curry, Bruce, Davies, Fiona, Evans, Martin, Moutinho, Luiz, Phillips, Paul A. (2003) The Kohonen self-organising map as an alternative to cluster analysis: an application to direct marketing. International Journal of Market Research, 45 (2). pp. 191-211. ISSN 1470-7853. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:10305)

Phillips, Paul A. (2003) Special issue on the dynamics of strategy. Journal of Business Research, 56 (2). pp. 93-94. ISSN 0148-2963. (doi:10.1016/S0148-2963(01)00281-8) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:10300)

2002

Phillips, Paul A. (2002) The Relationship Between E-business Planning and Performance: an Accounting Perspective. In: British Accounting Association Conference. . (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:10297)

Phillips, Paul A., Davies, Fiona, Moutinho, Luiz (2002) Assessing the Impact of Market-Focused and Price-Based Strategies on Performance: A Neural Network Typology. Journal of Market-Focused Management, 5 (3). pp. 219-238. ISSN 1382-3019. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:10309)

Phillips, Paul A. (2002) The Balanced Scorecard and Strategic Control: A Case Study Analysis. In: Neely, Andy and Walters, Angela and Austin, Rob, eds. Performance Measurement and Management 2002 Research and Action 2002. Centre For Business Performance, pp. 443-448. ISBN 0-9533761-2-5. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:10299)

Phillips, Paul A., Moutinho, Luiz (2002) The Impact of New Management Practices on the Competitiveness, Performance and Effectiveness of Bank Branches: A Neural Network Analysis. International Journal of Bank Marketing, 20 (3). pp. 102-110. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:10312)

Phillips, Paul A. (2002) Strategic Control: A Hotel Case Study Analysis. In: Tourism Development in the Asia Pactific Region: Worldwide Views & Multi-dimensional Perspectives, the 8th Asia Pactific Tourism Association, Dalian, China. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:10298)

2001

Phillips, Paul A., Davies, Fiona, Moutinho, Luiz (2001) The Interactive Effects of Strategic Marketing Planning and Performance: A Neural Network Analysis. Journal of Marketing Management, 17 (1-2). pp. 159-182. ISSN 0267-257X. (doi:10.1362/0267257012571438) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:10308)

Phillips, Paul A., Davies, Fiona, Curry, Bruce, Moutinho, Luiz, Evans, Martin (2001) The Kohonen self-organizing map: an application to the study of strategic groups in the UK hotel industry. Expert Systems, 18 (1). pp. 19-31. ISSN 0266-4720. (doi:10.1111/1468-0394.00152) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:10307)

2000

Phillips, Paul A. and Moutinho, Luiz (2000) The Marketing Planning Index. In: Moutinho, Luiz, ed. Strategic Management in Tourism. CAB International, Oxford, Wallingford, pp. 283-291. ISBN 978-0-85199-282-2. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:10311)

Phillips, Paul A. (2000) Would you like to Improve your Organisation's Strategic Planning Process? In: Utilities Development for China. Holborn Publications Ltd, London. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:10296)

This list was generated on Fri Nov 29 20:19:05 2024 GMT.