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Conceptualising the Perceived Performance in Hospital Services: A Patient’s Perspective

Phillips, Paul A. and Petrovici, Dan Alex (2009) Conceptualising the Perceived Performance in Hospital Services: A Patient’s Perspective. Working paper. University of Kent, Canterbury, Canterbury (KAR id:23402)

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Item Type: Monograph (Working paper)
Additional information: Working Paper Number 169
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Divisions > Kent Business School - Division > Department of Leadership and Management
Depositing User: Claire Krafft
Date Deposited: 10 Dec 2009 10:23 UTC
Last Modified: 16 Nov 2021 10:01 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/23402 (The current URI for this page, for reference purposes)
Phillips, Paul A.: https://orcid.org/0000-0003-0895-5656
Petrovici, Dan Alex: https://orcid.org/0000-0002-2688-5439
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