Performance Comparisons of Hotels in China

Phillips, Paul A. and Pine, Ray (2005) Performance Comparisons of Hotels in China. International Journal of Hospitality Management, 24 (1). pp. 57-73. ISSN 0278-4319. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

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China’s hotel industry has only really existed since 1978. In that time, it has grown in size and complexity of ownership. Quality has been improved by the introduction of foreign management techniques and quality standards, for example the star-rating system of hotel classification. This paper compares performance of hotels using various hotel groupings according to ownership, size and star rating. The comparisons indicate that better performance occurs in hotels that have foreign ownership connections (especially those linked to Hong Kong, Macauand Taiwan partners), those that are bigger and those which have a higher star rating. According to the World Tourism Organization, China is forecast to become the world’s number one tourist destination by 2020. This paper also identifies the major issues facing the Chinese hotel industry and the government as they face this astounding prediction.

Item Type: Article
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Faculties > Social Sciences > Kent Business School > International Business and Strategy
Depositing User: Paul Phillips
Date Deposited: 08 Oct 2008 15:28
Last Modified: 03 Jun 2014 14:16
Resource URI: (The current URI for this page, for reference purposes)
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