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Hotel performance: Rigor and relevant research topics

Sainaghi, Ruggero, Phillips, Paul A., Baggio, Rodolfo, Mauri, Aurelio (2018) Hotel performance: Rigor and relevant research topics. International Journal of Hospitality Management, 78 . pp. 13-26. ISSN 0278-4319. (doi:10.1016/j.ijhm.2018.11.008) (KAR id:71649)


Academic research (rigor) in alignment with practitioners’ challenges (relevancy) has been advocated as a way of overcoming the ivory tower syndrome. Performance measurement is at the heart of strategic management processes, as it provides a mechanism of demonstrating outcomes. Given the importance of this topic for both theory and practice, this article explores the contribution of academic outputs in terms of academic research outputs (rigor) and current practitioners’ needs (relevancy).

Using network analysis and cross-citation bibliometric approaches, a sample of 1,155 articles is examined and fourteen clusters are identified. The emergent topics and subtopics from the academic literature are compared to ten insights proposed by Ernst Young to the hotel sector. The findings suggest a good fit between the two approaches together with some gaps. Based from empirical results, nine propositions are articulated.

Item Type: Article
DOI/Identification number: 10.1016/j.ijhm.2018.11.008
Uncontrolled keywords: Rigor; relevancy; hotel performance; cross-citation; cluster analysis.
Divisions: Divisions > Kent Business School - Division > Department of Leadership and Management
Depositing User: Paul Phillips
Date Deposited: 15 Jan 2019 10:23 UTC
Last Modified: 09 Dec 2022 05:40 UTC
Resource URI: (The current URI for this page, for reference purposes)

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