A Framework For Sustainable Service System Configuration: Exploring Value Paradoxes With Examples From the Hospitality Industry

Van Riel, Allard, Zhang, Jie, McGinnis, Lee, Nejad, Mohammad, Bujisic, Milos, Phillips, Paul A. (2019) A Framework For Sustainable Service System Configuration: Exploring Value Paradoxes With Examples From the Hospitality Industry. Journal of Service Management, . ISSN 1757-5818. (KAR id:73343)

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Item Type:	Article
Uncontrolled keywords:	Hospitality industry, Service, Value destruction, Sustainability in service, Service system configuration, Service business models
Divisions:	Divisions > Kent Business School - Division > Department of Leadership and Management
Depositing User:	Paul Phillips
Date Deposited:	03 Apr 2019 09:55 UTC
Last Modified:	08 Oct 2021 14:11 UTC
Resource URI:	https://kar.kent.ac.uk/id/eprint/73343 (The current URI for this page, for reference purposes)
Phillips, Paul A.:	https://orcid.org/0000-0003-0895-5656