Van Riel, Allard, Zhang, Jie, McGinnis, Lee, Nejad, Mohammad, Bujisic, Milos, Phillips, Paul A. (2019) A Framework For Sustainable Service System Configuration: Exploring Value Paradoxes With Examples From the Hospitality Industry. Journal of Service Management, . ISSN 1757-5818. (KAR id:73343)
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Item Type: | Article |
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Uncontrolled keywords: | Hospitality industry, Service, Value destruction, Sustainability in service, Service system configuration, Service business models |
Divisions: | Divisions > Kent Business School - Division > Department of Leadership and Management |
Depositing User: | Paul Phillips |
Date Deposited: | 03 Apr 2019 09:55 UTC |
Last Modified: | 08 Oct 2021 14:11 UTC |
Resource URI: | https://kar.kent.ac.uk/id/eprint/73343 (The current URI for this page, for reference purposes) |
Phillips, Paul A.: | ![]() |
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