Van Riel, Allard, Zhang, Jie, McGinnis, Lee, Nejad, Mohammad, Bujisic, Milos, Phillips, Paul A. (2019) A Framework For Sustainable Service System Configuration: Exploring Value Paradoxes With Examples From the Hospitality Industry. Journal of Service Management, . ISSN 1757-5818. (KAR id:73343)
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| Item Type: | Article |
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| Uncontrolled keywords: | Hospitality industry, Service, Value destruction, Sustainability in service, Service system configuration, Service business models |
| Divisions: | Divisions > Kent Business School - Division > Department of Leadership and Management |
| Depositing User: | Paul Phillips |
| Date Deposited: | 03 Apr 2019 09:55 UTC |
| Last Modified: | 05 Nov 2024 12:36 UTC |
| Resource URI: | https://kar.kent.ac.uk/id/eprint/73343 (The current URI for this page, for reference purposes) |
University of Kent Author Information
Phillips, Paul A..
| Creator's ORCID: |
 https://orcid.org/0000-0003-0895-5656
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