TQM Practises: A Means to Tightening Managerial Control or Improving the Work Processes? Some Evidence.

Soltani, Ebrahim, Phillips, Paul A. (2010) TQM Practises: A Means to Tightening Managerial Control or Improving the Work Processes? Some Evidence. In: Proceedings of the 14th International Conference on ISO 9000 and Total Quality Management (13-ICIT), University of Scranton, Pennsylvania, USA. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:25631)

Item Type:	Conference or workshop item (Paper)
Additional information:	Best Paper Award
Subjects:	H Social Sciences > H Social Sciences (General)
Divisions:	Divisions > Kent Business School - Division > Department of Leadership and Management
Depositing User:	J. Ziya
Date Deposited:	29 Sep 2010 15:05 UTC
Last Modified:	16 Nov 2021 10:04 UTC
Resource URI:	https://kar.kent.ac.uk/id/eprint/25631 (The current URI for this page, for reference purposes)
Phillips, Paul A.:	https://orcid.org/0000-0003-0895-5656