Items where Author, Editor or other role is "Creutzfeldt, Naomi"

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Number of items: 60.

2023

Boulanger, Christian, Creutzfeldt, Naomi, Hendry, Jennifer (2023) The Journal of Law and Society in Context: A Bibliometric Analysis. The Journal of Law and Society, . (In press) (KAR id:104092)

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Creutzfeldt, Naomi (2023) Cultural patterns of disputing behaviour? Zeitschrift für Rechtssoziologie, 43 (1). pp. 101-120. ISSN 0174-0202. E-ISSN 2366-0392. (doi:10.1515/zfrs-2023-2007) (KAR id:101410)

Creutzfeldt, Naomi and Kyprianides, Arabella and Bancroft, Heidi and Bradford, Ben and Jackson, Jon (2023) How has the pandemic changed the way people access justice? Digitalisation and reform in the areas of housing and SEND. Project report. University of Kent, UCL, LSE, AJC (KAR id:101662)

Creutzfeldt, Naomi, Gill, Chris, Cornelis, Marine, McPherson, Rachel (2023) Access to Justice for Vulnerable and Energy-Poor Consumers: Just Energy? First edition. Bloomsbury, 384 pp. ISBN 978-1-5099-5049-2. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:100479)

Creutzfeldt, Naomi (2023) Justice in a time of austerity: stories from a system in crisis - NC Review. Review of: Justice in a time of austerity: stories from a system in crisis by UNSPECIFIED. Public Law, (1). pp. 184-185. ISSN 0033-3565. (KAR id:101750)

Creutzfeldt, N. (2023) Review of Robins. Review of: Justice in a time of austerity by UNSPECIFIED. Public Law, . ISSN 0033-3565. (In press) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:99805)

2022

Eline, Verhage and Creutzfeldt, Naomi (2022) Consumer dispute resolution in the digital era: access for some consumers? In: Kramer, Xandra and Voet, Stefaan and Ködderitzsch, Lorenz and Tulibacka, Magdalena and Hess, Burkhard, eds. Delivering Justice - A Holistic and Multidisciplinary Approach. Bloomsbury Publishing. ISBN 978-1-5099-6155-9. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:102192)

Bradford, Ben, Creutzfeldt, Naomi, Steffek, Felix (2022) Thinking Holistically About Procedural Justice in Alternative Dispute Resolution: A Case Study of the German Federal Ombudsman Scheme. Law & Social Inquiry, . ISSN 0897-6546. (doi:10.1017/lsi.2022.55) (Access to this publication is currently restricted. You may be able to access a copy if URLs are provided) (KAR id:99823)

Creutzfeldt, Naomi (2022) Ombuds and tribunals in a digital era: framing a digital legal consciousness. In: Groves, Matthew and Stuhmcke, Anita, eds. The Ombudsman in the Modern State. Hart. ISBN 978-1-5099-4324-1. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:99789)

2021

Creutzfeldt, Naomi (2021) Towards a digital legal consciousness? European Journal of Law and Technology, 12 (3). ISSN 2042-115X. (KAR id:99783)

Creutzfeldt, Naomi (2021) Alternative Streitbeilegung undvulnerable Gruppen. Zeitschrift für Konfliktmanagement, 24 (3). pp. 118-120. ISSN 1439-2127. E-ISSN 2194-4210. (doi:10.9785/zkm-2021-240311) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:99843)

Creutzfeldt, N., Sechi, D. (2021) Social welfare [law] advice provision during the pandemic in England and Wales: a conceptual framework. Journal of Social Welfare and Family Law, 43 (2). pp. 153-174. ISSN 0964-9069. (doi:10.1080/09649069.2021.1917707) (KAR id:98320)

Creutzfeldt, Naomi, Steffek, Felix (2021) Empirische Forschung zur Verbraucherschlichtung: Schlussbericht zum Forschungsvorhaben im Auftrag des BMJV. Zeitschrift für Konfliktmanagement, 24 (2). pp. 65-70. ISSN 1439-2127. E-ISSN 2194-4210. (doi:10.9785/zkm-2021-240208) (KAR id:100268)

Creutzfeldt, Naomi (2021) The Individual and Administrative Justice. In: Hertogh, M. and Kirkham, R. and Thomas, R. and Tomlinson, J., eds. The Oxford Handbook of Administrative Justice. Oxford University Press. ISBN 978-0-19-090308-4. (doi:10.1093/oxfordhb/9780190903084.013.13) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:99791)

2020

Creutzfeldt, Naomi (2020) The role of ombuds - a comparative perspective. In: Moscati, Maria F. and Palmer, Michael and Roberts, Marian, eds. Comparative Dispute Resolution. Research Handbooks in Comparative Law . Edward Elgar, pp. 380-393. ISBN 978-1-78643-302-2. (doi:10.4337/9781786433039.00036) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:98325)

Williams, J., Gill, C., Creutzfeldt, N., Vivian, N. (2020) Participation as a Framework for Analysing Consumers’ Experiences of Alternative Dispute Resolution (ADR). Journal of Law and Society, 47 (2). pp. 271-297. ISSN 0263-323X. (doi:10.1111/jols.12224) (KAR id:98322)

Creutzfeldt, N., Kirkham, R. (2020) Understanding how and when change occurs in the administrative justice system: the ombudsman/ tribunal partnership as a catalyst for reform? Journal of Social Welfare and Family Law, 42 (2). pp. 253-273. ISSN 0964-9069. (doi:10.1080/09649069.2020.1751931) (KAR id:98324)

Creutzfeldt, N., Gill, C., McPherson, R., Cornelis, M. (2020) The Social and Local Dimensions of Governance of Energy Poverty: Adaptive Responses to State Remoteness. Journal of Consumer Policy, 43 (3). pp. 635-658. ISSN 0168-7034. (doi:10.1007/s10603-019-09442-z) (KAR id:98321)

Creutzfeldt, N. (2020) Managing complaints: Focusing on users and non-users of the system. In: Kirkham, Richard and Gill, Chris, eds. A Manifesto for Ombudsman Reform. Springer, pp. 109-125. ISBN 978-3-030-40611-0. (doi:10.1007/978-3-030-40612-7_7) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:98323)

Hendry, Jennifer, Creutzfeldt, Naomi, Boulanger, Christian (2020) Socio-Legal Studies in Germany and the UK: Theory and Methods. German Law Journal, 21 (S7). pp. 1309-1317. (doi:10.1017/glj.2020.83) (KAR id:99822)

2019

Creutzfeldt, Naomi (2019) Book Review: Charlotte O'Brien: Unity in Adversity: Eu Citizenship, Social Justice and the Cautionary Tale of the UK. Review of: Unity in Adversity: EU Citizenship, Social Justice and the Cautionary Tale of the UK by O'Brien, Charlotte. Journal of Law and Society, 46 (4). pp. 697-698. ISSN 0263-323X. (doi:10.1111/jols.12198) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:99807)

Creutzfeldt, N. (2019) Charlotte O'Brien: Unity in Adversity: Eu Citizenship, Social Justice and the Cautionary Tale of the UK. Review of: Unity in Adversity: Eu Citizenship, Social Justice and the Cautionary Tale of the UK by O'Brien, Charlotte. Journal of Law and Society, 46 (4). pp. 697-698. (doi:10.1111/jols.12198) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:98326)

Creutzfeldt, Naomi, Steffek, Felix (2019) Empirische Forschung zur Verbraucherschlichtung: Zwischenbericht zum Forschungsvorhaben „Funktionsweise der Allgemeinen Verbraucherschlichtungsstelle“ im Auftrag des BMJV. Zeitschrift für Konfliktmanagement, 22 (2). pp. 40-44. ISSN 1439-2127. E-ISSN 2194-4210. (doi:10.9785/zkm-2019-220203) (KAR id:99919)

Creutzfeldt, N. and Mason, M. and McConnachie, K., eds. (2019) Routledge Handbook of Socio-Legal Theory and Methods. Routledge, 422 pp. ISBN 978-1-138-59290-2. (doi:10.4324/9780429952814-1) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:98327)

Creutzfeldt, N. and Mason, M. and McConnachie, K. (2019) Socio-legal theory and methods: Introduction. In: Creutzfeldt, N. and Mason, M. and McConnachie, K., eds. Routledge Handbook of Socio-Legal Theory and Methods. Routledge, pp. 3-8. ISBN 978-1-138-59290-2. (doi:10.4324/9780429952814-1) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:98328)

Creutzfeldt, N. (2019) Traditions of studying the social and the legal: A short introduction to the institutional and intellectual development of socio-legal studies. In: Creutzfeldt, N. and Mason, M. and McConnachie, K., eds. Routledge Handbook of Socio-Legal Theory and Methods. Routledge, pp. 9-34. ISBN 978-1-138-59290-2. (doi:10.4324/9780429952814-2) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:98329)

2018

Creutzfeldt, Naomi, Cornelis, M., Gill, Chris (2018) Le “Consommateur” dans le Règlement Extrajudiciaire des Litiges de Consommation: Comprendre comment les consommateurs utilisent, ressentent et perçoivent le RELC au Royaume-Uni et en Europe. Lettres Des Médiations, 6 . pp. 26-33. (KAR id:99922)

Creutzfeldt, Naomi and Bradford, Ben (2018) How do complainants experience the ombuds procedure? Detecting cultural patterns of disputing behaviour: a comparative analysis of users that complain about financial services. In: Hertogh, M. and Kirkham, R., eds. Research Handbook on the Ombudsman. Research Handbooks in Law and Politics . Edward Elgar, pp. 280-297. ISBN 978-1-78643-124-0. (doi:10.4337/9781786431257.00025) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:99793)

Creutzfeldt, N. (2018) Book review: Responsive Legality: The New Administrative Justice. Review of: Responsive legality: The New Administrative Justice by Richards, Z.. . UKAJI internet blog. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:99810)

Bradford, Ben, Creutzfeldt, Naomi (2018) Procedural Justice in Alternative Dispute Resolution: Fairness Judgements among users of Financial Ombudsman Services in Germany and the United Kingdom. Journal of European Consumer and Market Law, 7 (5). pp. 188-200. ISSN 2364-4710. (KAR id:99787)

Creutzfeldt, Naomi (2018) Ombudsmen and ADR: A Comparative Study of Informal Justice in Europe. Palgrave Socio-Legal Studies . Palgrave Macmillan, 192 pp. ISBN 978-3-319-78806-7. (doi:10.1007/978-3-319-78807-4) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:99819)

Gill, Chris, Creutzfeldt, Naomi (2018) The 'Ombuds Watchers': Collective dissent and legal protect Among Users of Public Services Ombuds. Social and Legal Studies, 27 (3). pp. 367-388. ISSN 0964-6639. (doi:10.1177/0964663917721313) (KAR id:99788)

2017

Creutzfeldt, N. (2017) Review. Review of: Accountability in the EU: The Role of the European Ombudsman by Hofmann, H. and Ziller, J.. Public Law, . ISSN 0033-3565. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:99808)

2016

Creutzfeldt, Naomi, Bradford, Ben (2016) Dispute Resolution Outside of Courts: Procedural Justice and Decision Acceptance Among Users of Ombuds Services in the UK. Law & Society Review, 50 (4). pp. 985-1016. ISSN 0023-9216. E-ISSN 1540-5893. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:99920)

Creutzfeldt, N., Kubal, A., Pirie, F. (2016) Introduction: Exploring the comparative in socio-legal studies. International Journal of Law in Context, 12 (4). pp. 377-389. ISSN 1744-5523. (doi:10.1017/S1744552316000173) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:98333)

Creutzfeldt, Naomi (2016) Ombudsman Schemes — Energy Sector in Germany, France, and the UK. In: Cortes, P., ed. The New Regulatory Framework for Consumer Dispute Resolution. Oxford University Press. ISBN 978-0-19-876635-3. (doi:10.1093/acprof:oso/9780198766353.003.0006) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:99796)

Creutzfeldt, N. (2016) What do we expect from an ombudsman? Narratives of everyday engagement with the informal justice system in Germany and the UK. International Journal of Law in Context, 12 (4). pp. 437-452. ISSN 1744-5523. (doi:10.1017/S1744552316000203) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:98332)

Creutzfeldt, N. (2016) A voice for change? Trust relationships between ombudsmen, individuals and public service providers. Journal of Social Welfare and Family Law, 38 (4). pp. 460-479. ISSN 0964-9069. (doi:10.1080/09649069.2016.1239371) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:98335)

Creutzfeldt, Naomi (2016) Implementation of the Consumer ADR Directive. Journal of European Consumer and Market Law, 5 (4). pp. 169-175. (Access to this publication is currently restricted. You may be able to access a copy if URLs are provided) (KAR id:99924)

Creutzfeldt, N. (2016) Review. Review of: Regulating Dispute Resolution. ADR and Access to Justice at the Crossroads by UNSPECIFIED. The Rabel Journal of Comparative and International Private Law, 80 (3). pp. 709-712. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:99811)

Creutzfeldt, Naomi (2016) ADR in aviation: European and national perspectives. Civil Justice Quarterly, 35 (2). pp. 148-161. ISSN 0261-9261. (Access to this publication is currently restricted. You may be able to access a copy if URLs are provided) (KAR id:99926)

Creutzfeldt, Naomi (2016) Vertrauen in Außergerichtliche Streitbeilegung. Zeitschrift für Konfliktmanagement, 19 (1). pp. 12-16. ISSN 1439-2127. E-ISSN 2194-4210. (doi:10.9785/zkm-2016-0105) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:99923)

Creutzfeldt, N., Bradford, B. (2016) Dispute Resolution Outside of Courts: Procedural Justice and Decision Acceptance Among Users of Ombuds Services in the UK. Law and Society Review, 50 (4). pp. 985-1016. ISSN 0023-9216. (doi:10.1111/lasr.12234) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:98334)

Creutzfeldt, Naomi (2016) An Introduction to Alternative Dispute Resolution (ADR) for Consumers in Europe. In: Cauffman, Caroline and Smitz, Jan M., eds. The Citizen in European Private Law: Norm-setting, Enforcement and Choice. Intersentia. ISBN 978-1-78068-373-7. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:99794)

Creutzfeldt, N. and Hodges, C. (2016) Parallel public and private responses: The Buncefield explosion. In: Hensler, Deborah R. and Hodges, Christopher and Tzankova, Ianika, eds. Class Actions in Context: How Culture, Economics and Politics Shape Collective Litigation. Edward Elgar, pp. 320-341. ISBN 978-1-78347-043-3. (doi:10.4337/9781783470440.00025) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:98336)

Hodges, C. and Creutzfeldt, N. (2016) Transformations in Public and Private Enforcement. In: Micklitz, H.W. and Wechsler, A., eds. The Transformation of Enforcement: European Economic Law in Global Perspective. Hart. ISBN 978-1-84946-891-6. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:99797)

2014

Creutzfeldt, N. (2014) How Important is Procedural Justice for Consumer Dispute Resolution? A Case Study of an Ombudsman Model for European Consumers. Journal of Consumer Policy, 37 (4). pp. 527-546. ISSN 0168-7034. (doi:10.1007/s10603-014-9269-x) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:98337)

Creutzfeldt, Naomi (2014) Alternative Dispute Resolution for Consumers. In: Stürner, M. and Gascón, F. and Caponi, R., eds. The Role of Consumer ADR in the Administration of Justice: New Trends in Access to Justice under EU Directive 2013/11. De Gruyter. ISBN 978-3-86653-609-8. (doi:10.1515/9783866536098.3) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:99800)

Creutzfeldt, Naomi (2014) Ausblick nach Europa: Beispiele aus den Mitgleidstaaten, in Option Schlichtung – Eine neue Kultur der Konfliktlösung. Schriftenreihe Verbraucherrecht, Verbraucherpolitik, 45 . pp. 19-27. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:99928)

Creutzfeldt, Naomi, Hodges, C (2014) Consumer Dispute Resolution (CDR) in Europe. Nederlands-Vlaams Tijdschrift voor Mediation en Conflictmanagement, 2 . pp. 29-43. ISSN 1386-3878. (doi:10.5553/TMD/138638782014018002004) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:99927)

Chakraborty, Sweta and Creutzfeldt, Naomi (2014) Reconciling Inconsistencies in Regulation throughout the European Union for a Risk-based Approach toward Industry Governance: A Closer Look at Germany. In: Bohne, E. and Graham, J. and Raadschelders, J. and Lehrke, J.P., eds. Public Administration and the Modern State: Assessing Trends and Impact. Palgrave Macmillan. ISBN 978-1-137-43748-8. (doi:10.1057/9781137437495_5) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:99801)

2013

Creutzfeldt, N. (2013) The origins and evolution of consumer dispute resolution systems in Europe. In: Hodges, Christopher and Stadler, Astrid, eds. Resolving Mass Disputes: ADR and Settlement of Mass Claims. Edward Elgar, pp. 223-246. ISBN 978-1-78254-690-0. (doi:10.4337/9781782546917.00018) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:98339)

Berlin, Christof, Creutzfeldt, Naomi (2013) Verbraucher-ADR in Europa wird gestärkt. Zeitschrift für Konfliktmanagement, 15 (2). pp. 57-60. ISSN 1439-2127. (doi:10.9785/ovs-zkm-2012-57) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:99929)

Creutzfeldt, Naomi (2013) The Origins and Evolution of Consumer Dispute Resolution Systems in Europe. In: Hodges, C. and Stadler, A., eds. Resolving Mass Disputes: ADR and Settlement of Mass Claims. Edward Elgar. ISBN 978-1-78254-690-0. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:99803)

2012

Hodges, C., Benöhr, I., Creutzfeldt, N. (2012) Consumer-to-business dispute resolution: The power of CADR. ERA Forum, 13 (2). pp. 199-225. ISSN 1612-3093. (doi:10.1007/s12027-012-0263-y) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:98340)

Hodges, Christopher, Benöhr, Iris, Creutzfeldt, Naomi (2012) Consumer ADR in Europe. First edition. Civil Justice Systems . Bloomsbury, 516 pp. ISBN 978-1-84731-941-8. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:100649)

2011

Chakraborty, S., Creutzfeldt, N. (2011) Initial Phase Crisis Communications Following High Perceived Risk Events: The Volcanic Ash Crisis and the Japanese Tsunami as Examples. European Journal of Risk Regulation, 2 (2). pp. 265-267. ISSN 1867-299X. (doi:10.1017/S1867299X00001240) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:98341)

Chakraborty, S., Creutzfeldt, N. (2011) 2010 Meltdown – Airport Closure Risk Communications in London and NYC. European Journal of Risk Regulation, 2 (1). pp. 108-110. ISSN 1867-299X. (doi:10.1017/S1867299X00000684) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:98342)

2010

Chakraborty, S., Creutzfeldt, N. (2010) Implications of the risk communication guidelines for the european union. European Journal of Risk Regulation, 1 (4). pp. 435-437. ISSN 1867-299X. (doi:10.1017/S1867299X00000921) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:98343)

2009

Creutzfeldt, Naomi (2009) Does Turkey belong to Europe? A comparative analysis of the public debate in the media in Germany, France and the UK concerning Turkey's accession to the EU, from 1999 to 2005. First edition. Cuvillier Verlag, Gottingen, Germany, 254 pp. ISBN 978-3-86727-966-6. E-ISBN 978-3-7369-2966-1. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:100651)

This list was generated on Tue Dec 24 20:14:41 2024 GMT.