Items where division is "Faculties > Social Sciences > Kent Business School > Business process/operations"

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2018 2016 2015 2013 2012 2011 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000

Number of items at this level: 51.

2018

Agrafiotis, Ioannis, Nurse, Jason R. C., Goldsmith, Michael, Creese, Sadie, Upton, David (2018) A taxonomy of cyber-harms: Defining the impacts of cyber-attacks and understanding how they propagate. Journal of Cybersecurity, . ISSN 2057-2085. E-ISSN 2057-2093. (doi:10.1093/cybsec/tyy006)

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Badewi, Amgad, Shehab, Essam, Zeng, Jing, Mostafa, Mohamad (2018) ERP Benefits Capability Framework: Orchestration Theory Perspective. Business Process Management Journal, 24 (1). pp. 266-294. ISSN 1463-7154. (doi:10.1108/BPMJ-11-2015-0162)

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2016

Alaswad, Amal and Badewi, Amgad (2016) EMR Implementation in Eastern Prominence: Challenges and Opportunities Towards EMR Benefits Management. In: British Academy of Management Annual Conference (BAM2016). British Academy of Management, Newcastle, UK. ISBN 978-0-9549608-9-6.

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Badewi, Amgad, Shehab, Essam (2016) The impact of organizational project benefits management governance on ERP project success: Neo-institutional theory perspective. International Journal of Project Management, 34 (3). pp. 412-428. ISSN 0263-7863. (doi:10.1016/j.ijproman.2015.12.002) (Access to this publication is currently restricted. You may be able to access a copy if URLs are provided)

Tarí, Juan José, Dick, Gavin P.M. (2016) Trends in quality management research in higher education institutions. Journal of Service Theory and Practice, 26 (3). pp. 34-70. ISSN 2055-6225. (doi:10.1108/JSTP-10-2014-0230)

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2015

Landry, Jon, Edgar, David, Harris, John, Grant, K. (2015) National Hockey League guaranteed contracts: A principal agent problem impacting on performance. Management Research Review, 38 (12). 1306 -1330. ISSN 2040-8269. (doi:10.1108/MRR-06-2014-0146)

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2013

Dick, Gavin P.M., Heras?Saizarbitoria, Iñaki, Tarí, Juan José (2013) Benefits of Quality Certification in Hotels: The impact of motives and the usage of quality tools. Kent Business School Working Paper Series, 272 . ISSN 1748-5795.

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Dick, Gavin P.M., Heras?Saizarbitoria, Iñaki, Tarí, Juan José (2013) A Review of the Literature to understand Diversity in ISO 9001 adoption and the Achievement of benefits. Kent Business School Working Paper series No. 273, .

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Dick, Gavin P.M., Rayner, Charlotte (2013) Negative Interpersonal Behavior at Work: An Evidence Based Classification of Workplace Bullying. International Journal of Psychology and Behavioral Sciences, 3 (4). pp. 95-108. ISSN 2163-1948. (doi:10.5923/j.ijpbs.20130304.03)

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Dick, Gavin P.M., Tarí, Juan José (2013) A Review of Quality Management research in Higher Education institutions. Kent Busines School Working Paper Series, 274 . ISSN 1748-5795.

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Tarí, Juan José, Heras?Saizarbitoria, Iñaki, Dick, Gavin P.M. (2013) Internal and external drivers for quality certification in the service industry: Do they have different impacts on success? Service Business, 8 (2). pp. 337-354. ISSN 1862-8516. E-ISSN 1862-8508. (doi:10.1007/s11628-013-0198-6) (Access to this publication is currently restricted. You may be able to access a copy if URLs are provided)

2012

Dick, Gavin P.M., Rayner, Charlotte (2012) The Hidden Bullied. International Journal of Psychology and Behavioral Sciences, 2 (1). pp. 22-33. ISSN 2163-1948. (doi:1 0.5923/j.ijpbs.20120201.04)

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Dick, Gavin P.M., Tarí, Juan José (2012) A Review of Quality Management Research in Higher Education Institutions. In: Proceedings British Academy of Management Conference 2012. . pp. 1-33. British Academy of Management, London

Mingers, John, Watson, Kate, Scaparra, Maria Paola (2012) Estimating Business And Management Journal Quality From The 2008 Research Assessment Exercise In The UK. Information Processing and Management, 48 (6). pp. 1078-1093. ISSN 0306-4573. (doi:10.1016/j.ipm.2012.01.008)

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2011

Dick, Gavin P.M. (2011) Bullying and Organisational Commitment: Common antecedents? In: Proceedings British Academy of Management Conference 2011. (168). British Academy of Management, London

Dick, Gavin P.M., Heras?Saizarbitoria, Iñaki, Molina-Azorin, Jose F. (2011) ISO 14001 certi?cation and ?nancial performance: selection-effect versus treatment-effect. Journal of Cleaner Production, 19 (1). pp. 1-12. ISSN 0959-6526. (doi:10.1016/j.jclepro.2010.09.002)

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Grant, K. and Edgar, David (2011) Research Methods and Management Consutancy Approaches. South Western CENAGE Learning Item format: ISBN 9781408039311. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

Liberatore, Federico, Scaparra, Maria Paola (2011) Optimizing protection strategies for supply chains: Comparing classic decision making criteria in an uncertain environment. Annals of the Association of American Geographers, 101 (5). pp. 1-17. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

Liberatore, Federico, Scaparra, Maria Paola, Daskin, Mark S. (2011) Analysis of facility protection strategies against an uncertain number of attacks: The Stochastic R-Interdiction Median Problem with Fortification. Computers and Operations Research, 38 (1). pp. 357-366. ISSN 0305-0548. (doi:10.1016/j.cor.2010.06.002) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

Mingers, John (2011) The Truth, the Whole Truth, and Nothing but the Truth: High Quality Research in Information Systems. In: Galliers, Robert D. and Currie, Wendy L., eds. The Oxford Handbook of Management Information Systems: Critical Perspectives and New Directions. Oxford University Press, Oxford, pp. 67-86. ISBN 978-0-19-958058-3. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

Mingers, John, Rosenhead, Jonathan (2011) Introduction To The Special Issue: Teaching Soft O.R., Problem Structuring Methods and Multimethodology. INFORMS Transactions on Education, 12 (1). pp. 1-3. ISSN 1532-0545. (doi:1532-0545/11/1201/0001) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

Salhi, Said, Garcia-Villoria, Alberto (2011) An adaptive Search for the Response Time Variability Problem1. Journal of the Operational Research Society, 63 . pp. 597-605. ISSN (2012) 63, 597–605. doi:10.1057/jors.2011.46; Published online 13 July 2011. (doi:10.1057/jors.2011.46)

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Zigan, Krystin (2011) The Strategic Management of Intangible Resources in Public Organisations. In: BAM, 13-15 September 2011, Birmingham. (Unpublished) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

2009

Dick, Gavin P.M. (2009) Exploring performance attribution: the case of quality managment systems adoptions and business performance. International Journal of Productivity and Performance Management, 58 (4). pp. 311-328. ISSN 1741-0401. (doi:10.1108/17410400910950991)

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Dick, Gavin P.M. (2009) The influence of job demands and managerial variables on organisational commitment in the police. In: Proceedings British Academy of Management Conference 2009. . British Academy of Management, London

2008

Dick, Gavin P.M. (2008) Exploring Performance Attribution: The case of Quality Management Standards Adoption and Business Performance. In: Proceedings 13th ICIT Conference 2008. . ICIT, Hong Kong

Dick, Gavin P.M., Heras?Saizarbitoria, Iñaki, Casadesus, Marti (2008) Shedding Light on the Causation Between ISO 9001 and Improved Business Performance. International Journal of Operations & Production Management, 28 (7). pp. 687-708. ISSN 0144-3577. (doi:10.1108/01443570810881811) (Access to this publication is currently restricted. You may be able to access a copy if URLs are provided)

Dick, Gavin P.M. and Heras?Saizarbitoria, Iñaki and Tarí, Juan José (2008) Cause of Effect? ISO 14001 Certification and Financial Benefits. Working paper. Kent Business School, Canterbury Kent

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2007

Dick, Gavin P.M., Casadesus, Marti, Heras?Saizarbitoria, Iñaki (2007) Attribution testing of benefits associated with ISO 9000: Evidence for counterintuitive causation. In: Proceedings British Academy of Management Conference 2007. . British Academy of Management, London

Dick, Gavin P.M., Metcalfe, Beverley (2007) The progress of female police officers?An empirical analysis of organisational commitment and tenure explanations in two UK police forces. International Journal of Public Sector Management, 20 (2). pp. 81-100. ISSN 0951-3558. (doi:10.1108/09513550710731463)

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Garcia Martinez, Marian, Garcia Perez, Ana Maria (2007) The Agrifood Cooperative Netchain: A Theoretical Framework to Study its Configuration. Food Economics - Acta Agriculturae Scand Section C, 4 (1). pp. 31-39. ISSN 1650-7541.

Hornibrook, Susan A. (2007) Agency Theory and Supply Chain Management: Goals and Incentives in Supply Chain Organisations. Working paper. Kent Business School, University of Kent, Canterbury

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2006

Dick, Gavin P.M., Casadesus, Marti, Heras?Saizarbitoria, Iñaki (2006) Shedding Light on Causation between ISO 9000 and Improved Business Performance. In: Proceedings American Academy of Management Conference 2006. . American Academy of Management

Hornibrook, Susan A., Fearne, Andrew (2006) Demand Driven Supply Chains: Contractual Relationships and The Management of Perceived Risk. In: 99th European Seminar of the European Association of Agricultural Economists, November 2006, University of Bonn, Germany.

2005

Dick, Gavin P.M. (2005) Management Standards Adoption and Business Performance: Towards a Theory of Performance Attribution in Bandwagons. In: Proceedings American Academy of Management Conference 2005. . American Academy of Management

Dick, Gavin P.M. (2005) Towards a Theory of Performance Attribution in Bandwagon. In: Proceedings British Academy of Management Conference 2005. . British Academy of Management, London

Hornibrook, Susan A., Duffy, Rachel, Fearne, Andrew (2005) Justice in UK Supermarket Buyer-Supplier Relationships. International Journal of Retail and Distribution Management, 33 (8). pp. 570-582. ISSN 0959-0552. (doi:10.1108/09590550510608377) (Access to this publication is currently restricted. You may be able to access a copy if URLs are provided)

Hornibrook, Susan A., Fearne, Andrew (2005) Demand Driven Supply Chains: Contractual Relationships and the Management of Perceived Risk. In: European Institute for Advanced Studies in Management, Milan, Italy. (Access to this publication is currently restricted. You may be able to access a copy if URLs are provided)

Hornibrook, Susan A., Fearne, Andrew, McCarthy, Mary (2005) Consumers' Perception of Risk: The Case of Beef Purchases in Irish Supermarkets. International Journal of Retail and Distribution Management, 33 (10). pp. 701-715. ISSN 0959-0552. (Access to this publication is currently restricted. You may be able to access a copy if URLs are provided)

2004

Hornibrook, Susan A., Fearne, Andrew, Duffy, Rachel (2004) Measuring Distributive and Procedural Justice in Buyer/Supplier Relationships: An Empirical Study of UK Supermarket Supply Chains. In: Retailing and Producer-Retailer Relationships in Food Chains, 88th Seminar of the European Association of Agricultural Economists, 5-6 May 2004, Paris, France. (Unpublished) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

2003

Hornibrook, Susan A., Duffy, Rachel, Fearne, Andrew (2003) Measuring Distributive and Procedural Justice: An Exploratory Investigation of the Fairness of Retailer-supplier Relationships in the UK Food Industry. British Food Journal, 105 (10). pp. 682-694. ISSN 0007-070X. (doi:10.1108/00070700310506236) (Access to this publication is currently restricted. You may be able to access a copy if URLs are provided)

Hornibrook, Susan A., Fearne, Andrew (2003) Managing Perceived Risk as a Marketing Strategy for Beef in the UK Foodservice Industry. International Food and Agribusiness Management Review, 6 (3). pp. 71-93. ISSN 1096-7508. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

2002

Dick, Gavin P.M., Brown, Jane C., Gallimore, Kevin (2002) Does ISO 9000 Accreditation Make a Profound Difference to the Way Service Quality is Perceived and Measured? Managing Service Quality, 12 (1). pp. 30-42. ISSN 0960-4529. (doi:10.1108/09604520210415371)

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Dick, Gavin P.M., Casadesus, Marti, Heras?Saizarbitoria, Iñaki (2002) ISO 9000 Certification and the Bottom Line: A Comparative Study of the Profitability of Basque Region Companies. Managerial Auditing Journal, 17 (1/2). pp. 72-78. ISSN 0268-6902. (doi:10.1108/02686900210412270) (Access to this publication is currently restricted. You may be able to access a copy if URLs are provided)

Dick, Gavin P.M., Casadesus, Marti, Heras?Saizarbitoria, Iñaki (2002) ISO 9000 Registration's Impact on Sales and Profitability: A Longitudinal Analysis of Performance Before and After Accreditation. International Journal of Quality & Reliability Management, 19 (6). pp. 774-791. ISSN 0265-671X. (doi:10.1108/02656710210429618)

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Dick, Gavin P.M., Metcalfe, Beverley (2002) Is the Force Still With Her? Gender and Commitment in the Police. Women in Management Review, 17 (8). pp. 392-403. ISSN 0964-9425. (doi:10.1108/09649420210451823) (Access to this publication is currently restricted. You may be able to access a copy if URLs are provided)

Hornibrook, Susan A., Fearne, Andrew, Wermund, U. (2002) Supply Chain Management in the UK Cherry Industry: Key Issues and Challenges. Journal of Farm Management, 11 (5). pp. 303-318. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

2001

Dick, Gavin P.M., Brown, Jane C., Gallimore, Kevin (2001) Does ISO 9000 Give a Quality Emphasis Advantage? A Comparison of Large Service and Manufacturing Organizations. Quality Management Journal (USA), 8 (1). pp. 52-61. ISSN 1068-6967.

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Dick, Gavin P.M., Brown, Jane C., Gallimore, Kevin (2001) ISO 9000 and Quality Emphasis: An Empirical Study of Front-Room Versus Back-Room Dominant Service Industries. International Journal of Service Industry Management, 12 (2). pp. 114-136. ISSN 0956-4233. (doi:10.1108/09564230110387498) (Access to this publication is currently restricted. You may be able to access a copy if URLs are provided)

Dick, Gavin P.M., Metcalfe, Beverley (2001) Managerial Factors and Organisational Commitment: A Comparative Study of Police Officers and Civilian Staff. International Journal of Public Sector Management, 14 (2). pp. 111-128. ISSN 0951-3558.

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2000

Dick, Gavin P.M. (2000) ISO 9000 certification benefits reality or myth? The TQM Magazine, 12 (6). pp. 365-371. ISSN 0954-478X.

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This list was generated on Sun Oct 20 21:25:27 2019 BST.