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A Review of the Literature to understand Diversity in ISO 9001 adoption and the Achievement of benefits

Dick, Gavin P.M., Heras?Saizarbitoria, Iñaki, Tarí, Juan José (2013) A Review of the Literature to understand Diversity in ISO 9001 adoption and the Achievement of benefits. Kent Business School Working Paper series No. 273, . (KAR id:37511)

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Abstract

This article presents a review of the literature on ISO 9001 to explain diversity

the adoption of meta-standards such as ISO 9001, of these we found twelve

adoption relate to benefits achieved. Despite the great majority of studies

evidence to support a trend towards more and more international academic

explain how benefits arise. However, the approaches are fragmented so

better understanding of the direct and indirect effects of the different

variables.

Item Type: Article
Uncontrolled keywords: ISO 9000, ISO 9001, management system standards, metastandards, heterogeneous adoption, decoupling, benefits
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculties > Social Sciences > Kent Business School > Business process/operations
Depositing User: Gavin Dick
Date Deposited: 11 Dec 2013 17:46 UTC
Last Modified: 29 May 2019 11:39 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/37511 (The current URI for this page, for reference purposes)
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