ISO 9000 certification benefits reality or myth?

Given the rapid recent growth in ISO 9000 applications and

National Accreditation Registrars, it is timely to review the research in this area to see if any substantial proof exists for these claims. The paper explores the literature and finds that there is no proven link between quality certification (ISO 9000) and improved business performance. However, it is clear from the research reviewed on business

consistent, positive relationship with business performance.

certification to ISO 9000 standards is not consistently

delivers improved process control, or better quality. We

reflect on the standards of proof that they currently use to

the application of the ISO 9000 standards.