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Items where Author, Editor or other role is "Temerak, Mohamed"

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Number of items: 26.

E

Elkattan, Ahmed Gamal, Temerak, M.S. (2020) Building “right” first impression in service encounters: Matching up your physical characteristics with type of the service. In: Frontiers in Service 2021. . (In press) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:83789)

Emam, Hanan Yosry, Temerak, M.S. (2014) Examining the effect of customer education on customer loyalty in business-to-business context: An application on the pharmaceutical industry. In: Marketing Dimensions: People, places and spaces. Academy of Marketing Conference Proceedings. . Academy of Marketing (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:78116)

H

Hibbert, S., Winklhofer, H., Temerak, M.S. (2012) Customers as Resource Integrators: Toward a Model of Customer Learning. Journal of Service Research, 15 (3). pp. 247-261. ISSN 1094-6705. (doi:10.1177/1094670512442805) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:75709)

M

Maher, Mohamed, Temerak, M.S., Kortam, Wael (2014) Antecedents of customers’ helping behaviour toward other customers: An application on Egyptian higher education industry. In: Marketing Dimensions: People, places and spaces. Academy of Marketing Conference Proceedings. . Academy of Marketing (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:78115)

Moharram, Esraa Karam, Temerak, M.S., Kortam, Wael (2014) Factors affecting switching behaviour for mobile users in Egypt: A proposed conceptual framework. In: Paradigm Shifts & Interactions: 43rd European Marketing Academy Conference Proceedings. . European Marketing Academy ISBN 978-84-370-9453-3. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:78114)

O

Orsingher, Chiara, Robinson, Stacey, De Keyser, Arne, Alkire, Linda, Papamichail, K. Nadia, Shams, Poja, Temerak, M.S. (2019) Authentic or Counterfeit Service? A Framework on the Complexity of AI Enabled Service Encounters. In: Frontiers in Services 2019, 18-21 July, Singapore. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:78128)

Orsingher, Chiara, Robinson, Stacey, De Keyser, Arne, Alkier, Linda, Papamichail, Nadia, Shams, Poja, Temerak, M.S. (2019) Authentic or Counterfeit Service? A Framework on the Complexity of AI Enabled Service Encounters. In: QUIS 16 Symposium. . (KAR id:78109)
Format: PDF Format: XML Word Processing Document (DOCX)

R

Robinson, Stacey, Orsingher, Chiara, Alkire, Linda, De Keyser, Arne, Giebelhausen, Michael, Papamichail, K. Nadia, Shams, Poja, Temerak, M.S. (2020) Frontline encounters of the AI kind: An evolved service encounter framework. Journal of Business Research, 116 . pp. 366-376. ISSN 0148-2963. (doi:10.1016/j.jbusres.2019.08.038) (KAR id:77834)
Format: PDF

T

Temerak, M.S., Ramadan, N. (2020) “We Shall Not Remain Passive”: TSR Implications in the Sharing Economy Context: An Abstract. In: Developments in Marketing Science: Proceedings of the Academy of Marketing Science. From Micro to Macro: Dealing with Uncertainties in the Global Marketplace. Proceedings of the 2020 Academy of Marketing Science (AMS) Annual Conference. . pp. 521-522. Springer ISBN 978-3-030-89883-0. (doi:10.1007/978-3-030-89883-0_136) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:79689)

Temerak, M.S., Zhang, Ruby, Lagas, Cristiana (2020) I revenge to what I observe: the role of intercultural competence in moderating customer revenge responses to service failure. In: ACR Conference 2020. . ACR (In press) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:83790)

Temerak, Mohamed Sobhy, El-Manstrly, Dahlia (2019) The influence of goal attainment and switching costs on customers’ staying intentions. Journal of Retailing and Consumer Services, 51 . pp. 51-61. ISSN 0969-6989. (doi:10.1016/j.jretconser.2019.05.020) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:75706)

Temerak, M.S. (2019) Bikini or Burkini? The role of swimwear and age as determinants of beach interaction with others. Tourism Management, 75 . pp. 269-283. ISSN 0261-5177. (doi:10.1016/j.tourman.2019.05.010) (KAR id:75705)
Format: PDF Format: PDF

Temerak, M.S., Elsaadany, N. (2018) How do customers’ perceptions of the firm and other customers predict their proactive and reactive helping behavior? In: Academy of Marketing Conference, 02-05 July 2018, Stirling, UK. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:78108)

Temerak, M.S., Winklhofer, H., Hibbert, S.A. (2018) Facilitating customer adherence to complex services through multi-interface interactions: The case of a weight loss service. Journal of Business Research, 88 . pp. 265-276. ISSN 0148-2963. (doi:10.1016/j.jbusres.2018.03.029) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:75707)

Temerak, M.S. (2017) Does having an attractive body shape matters in reducing age incompatibility between young and old customers. In: Freedom Through Marketing: Looking Back, Going Forward. Academy of Marketing Conference Proceedings. . Academy of Marketing ISBN 978-1-5272-1271-8. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:78125)

Temerak, Mohamed Sobhy (2016) Examining the impact of the attractiveness of alternatives on customers' perceptions of price tolerance: Moderation and mediation analyses. Journal of Financial Services Marketing, 21 (4). pp. 284-297. ISSN 1363-0539. (doi:10.1057/s41264-016-0010-5) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:75708)

Temerak, M.S. (2016) Could customer-to-customer interpersonal relationships prevent customers from following their preferred service employee to a competitor? In: Hennig-Thurau, Thorsten and Hofacker, Charles F., eds. AMA Winter Educators' Conference Proceedings. 2016 Winter Marketing Academic Conference: What Happens in Marketing, Stays Digital: Rethinking Marketing in the Era of Unlimited Data. 27. K-6-K-12. American Marketing Association ISBN 0-87757-361-1. (KAR id:78111)
Format: PDF Format: XML Word Processing Document (DOCX)

Temerak, M.S. (2015) Examining the antecedents of shopping excitement and affiliation intentions in shopping malls. In: ANZMAC Conference Proceedings. 2015 ANZMAC Conference: Innovation and Growth Strategies in Marketing. . ANZMAC (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:78112)

Temerak, M.S. (2015) Would social and functional benefits provided by service personnel and other customers be a double-edged sword? In: ANZMAC Conference Proceedings. 2015 ANZMAC Conference: Innovation and Growth Strategies in Marketing. . ANZMAC (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:78113)

Temerak, M.S. (2014) Implications of customers’ loyal towards service employees versus other customers. In: American Marketing Association SERVSG 2014 International Service Research Conference, June 2014, Thessaloniki, Greece. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:78129)

Temerak, M.S. (2014) Supporting Customers at Success and Failure: Does It Make Difference for Novice and More Experienced Customers? In: Paradigm Shifts & Interactions: 43rd European Marketing Academy Conference Proceedings. . European Marketing Academy ISBN 978-84-370-9453-3. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:78120)

Temerak, M.S., Winklhofer, H., Hibbert, S. (2012) The impact of customer education on customer co-creation behaviours: A multichannel approach. In: Marketing: catching the technology wave. Academy of Marketing Conference Proceedings. . Academy of Marketing ISBN 978-0-85432-947-2. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:78121)

Temerak, M.S., Winklhofer, H., Hibbert, S. (2012) The Impact of Customer Education on Co-Creation Behaviour. In: Innovative Service Perspectives: Proceedings from the AMA SERVSIG International Service Research Conference, Helsinki, Finland, June 7-9 2012. . Hanken School of Economics ISBN 9789522331701. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:78123)

Temerak, M.S., Winklhofer, H., Hibbert, S. (2010) Managing customer participation through customer education: A future research agenda. In: AMA Summer Educators Conference 2010: Enhancing Knowledge Development in Marketing. . American Marketing Association ISBN 978-1-61782-253-7. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:78124)

Temerak, M.S., Winklhofer, H., Hibbert, S. (2009) Bridging the gap between customer education and customer co-creation, customer citizenship behaviours. In: Academy of Marketing Conference, 3-6 July 2009, Leeds Metropolitan University, UK. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:78126)

Temerak, M.S., Winklhofer, H., Hibbert, S. (2009) Managing customer participation through customer education. In: Proceedings of the 2009 Naples Forum on Service-Dominant Logic, Service Science and Network Theory. . SIMAS di Salerno for Naples Forum on Service (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:78127)

This list was generated on Fri Aug 19 20:02:19 2022 BST.