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Punjaisri, K., Wilson, A.b, Evanschitzky, H.b (2009) Internal branding to influence employees' brand promise delivery: A case study in Thailand. Journal of Service Management, 20 (5). pp. 561-579. ISSN 1757-5818. (doi:10.1108/09564230910995143) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)


Van Riel, Allard, Zhang, Jie, McGinnis, Lee, Nejad, Mohammad, Bujisic, Milos, Phillips, Paul A. (2019) A Framework For Sustainable Service System Configuration: Exploring Value Paradoxes With Examples From the Hospitality Industry. Journal of Service Management, . ISSN 1757-5818.

This list was generated on Sat Dec 14 23:48:35 2019 GMT.