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Privatisation, employee job satisfaction and organisational commitment

Akuamoah-Boateng, Robert (1989) Privatisation, employee job satisfaction and organisational commitment. Doctor of Philosophy (PhD) thesis, University of Kent. (doi:10.22024/UniKent/01.02.86178) (KAR id:86178)

Abstract

This study was aimed, primarily, at testing for changes in employee job satisfaction and organisational commitment since privatisation. It also aimed at testing for differences between: Public vs Private Sector employees; Share Owner and Nonshare Owner employees; and Managers and Non-managers on Job Satisfaction, Organisational Commitment and Participation in Decision Making. 301 employees from Private (98), Public (101) and Privatised (102) organisations filled out questionnaires on Job Satisfaction, Organisational Commitment, Attitude to Privatisation and Participation in Decision Making. In a follow-up study, 31 employees from the three organisations filled-up questionnaires based upon the findings of the first study. In the first study, Employee Job Satisfaction was assessed in 1988 and at the same time, employees were required to recall how satisfied they were with their jobs in 1983. The results indicated fewer significant differences among the three groups in 1983, the differences being mainly between the private and public sector organisations. The 1988 measures indicated several significant differences in Job Satisfaction and Organisational Commitment, this time mainly between the private and privatised organisations. The second study revealed significant declines in employee satisfaction with several important job aspects as, Job Security, Pay, Industrial Relations, Management etc. Managers were observed to be significantly different from workers on Job Satisfaction, Organisational Commitment and Participation in Decision Making. Share owner employees did not differ significantly from non-share owners on Job Satisfaction, Organisational Commitment, Participation in Decision Making and attitude to Privatisation. Attitude to privatisation was found to moderate the effect of sector of ownership on the dependent variables. It was concluded that the perceived differences in job satisfaction and organisational commitment within the public and privatised organisations was due to certain restructuring processes going on in these organisations. Recommendations are made to future researchers interested in the relationship between privatisation and employee work attitudes

Item Type: Thesis (Doctor of Philosophy (PhD))
DOI/Identification number: 10.22024/UniKent/01.02.86178
Additional information: This thesis has been digitised by EThOS, the British Library digitisation service, for purposes of preservation and dissemination. It was uploaded to KAR on 09 February 2021 in order to hold its content and record within University of Kent systems. It is available Open Access using a Creative Commons Attribution, Non-commercial, No Derivatives (https://creativecommons.org/licenses/by-nc-nd/4.0/) licence so that the thesis and its author, can benefit from opportunities for increased readership and citation. This was done in line with University of Kent policies (https://www.kent.ac.uk/is/strategy/docs/Kent%20Open%20Access%20policy.pdf). If you feel that your rights are compromised by open access to this thesis, or if you would like more information about its availability, please contact us at ResearchSupport@kent.ac.uk and we will seriously consider your claim under the terms of our Take-Down Policy (https://www.kent.ac.uk/is/regulations/library/kar-take-down-policy.html).
Uncontrolled keywords: Motivating employees, Work attitudes
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
B Philosophy. Psychology. Religion > BF Psychology
Divisions: Divisions > Division of Human and Social Sciences > School of Psychology
SWORD Depositor: SWORD Copy
Depositing User: SWORD Copy
Date Deposited: 29 Oct 2019 16:32 UTC
Last Modified: 05 Nov 2024 12:52 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/86178 (The current URI for this page, for reference purposes)

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