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Managers’ views of skilled support

Bradshaw, Jill, Beadle-Brown, Julie, Richardson, Lisa, Whelton, Beckie, Leigh, Jennifer S. (2018) Managers’ views of skilled support. Journal of Applied Research in Intellectual Disabilities, 31 (5). pp. 873-884. ISSN 1360-2322. (doi:10.1111/jar.12444?) (Access to this publication is currently restricted. You may be able to access a copy if URLs are provided)

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https://doi.org/10.1111/jar.12444?

Abstract

Background: Quality of life of people with intellectual and developmental disabilities has been found to primarily depend on whether staff are providing facilitative and enabling support that helps to compensate for severity of disability. Managers have a key role in facilitating staff to provide such support.

Method: Qualitative interviews were conducted with 35 managers of supported accommodation services to explore service aims and the nature of, and challenges in providing, skilled support. Key themes were identified using a Thematic Networks Analysis.

Results: Service aims were rarely formalised, were related to the individuals supported and not to the organisation. Managers found it difficult to define skilled support, other than by reference to individuals. Practice leadership roles were challenged as a result of austerity measures.

Conclusions: Front?line managers need more information and training in skilled support, with stronger leadership from senior management to provide the motivation and resources needed.

Item Type: Article
DOI/Identification number: 10.1111/jar.12444?
Subjects: H Social Sciences
Divisions: Faculties > Social Sciences > School of Social Policy Sociology and Social Research > Tizard
Depositing User: Jill Bradshaw
Date Deposited: 26 Mar 2018 10:17 UTC
Last Modified: 22 Jul 2019 13:43 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/66535 (The current URI for this page, for reference purposes)
Beadle-Brown, Julie: https://orcid.org/0000-0003-2306-8801
Leigh, Jennifer S.: https://orcid.org/0000-0002-3672-1462
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