The role of communication in person centred planning: working with people with complex needs

This excellent, informative and well presented, a book provides the reader with fourteen edited chapters covering an area of policy and practice that is quite specific but will inform anyone interested in the development of a service user participation ethos in adult social care. It is a book that is relevant to managers and practitioners, both as students and qualified professionals, as well as academics. Care management is now well established in the everyday practice of predominantly statutory organisations. This book revisits the principles of this method of assessing and planning the care needs of adult service users, and introduces Person Centred Planning (PCP) as a suitable method for ensuring that much of the empowerment rhetoric care management is actually realised.