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Student Perspectives on Professionalism: Time to Reform Curriculum for Better Patient Experience

Nagina, Khan, Sucheta, Tiwari, Walther, van Mook, Subodh ,, Dave, Sohyun, Ha, Joshua, Sagisi, Marie, Hickman, Nicole, Davi, Chantel, Aftab, Salim, Al-Huseini, and others. (2025) Student Perspectives on Professionalism: Time to Reform Curriculum for Better Patient Experience. Journal of Patient Experience, 12 . (doi:10.1177/23743735251401814) (KAR id:112464)

Abstract

Professionalism is central to patient experience, however undergraduate medical education often emphasizes standardized frameworks over relational, context-sensitive learning. Students’ perspectives remain underrepresented in curriculum design despite shaping future care delivery. To synthesize undergraduate medical students’ views on professionalism education, identify barriers and enablers to learning, and highlight implications for curriculum reform and patient-centered care. A mixed-methods systematic review was conducted, including qualitative, quantitative, and mixed-methods studies published between 2010 and 2023. Four databases (PubMed, Embase, PsycINFO, Education Resources Information Center [ERIC]) were searched. Quality appraisal used the Mixed-Methods Appraisal Tool and thematic analysis was applied to integrate findings, emphasizing learner voices and links to patient experience. Fifty-four studies were included (38 qualitative, 16 quantitative/mixed methods). Students consistently emphasized the influence of role modeling by senior clinicians, reflective practice, patient narratives, and supportive learning environments. Barriers included inconsistent teaching, cultural dissonance between formal curricula and observed clinical behaviors, and lack of structured feedback. Learning was most impactful when professionalism teaching was embedded in real patient care, reinforced through observation, supervision, and reflection. Students perceive professionalism as relational practices, empathy, respect, integrity, and accountability that directly shape patient experience. Curricula should integrate structured role modeling, reflective exercises, patient narratives, and culturally responsive teaching. Centering student perspectives in curriculum design can better prepare graduates for context-sensitive, patient-centered practice.

Item Type: Article
DOI/Identification number: 10.1177/23743735251401814
Uncontrolled keywords: mixed-methods review, professionalism, undergraduate medical education, patient experience, student perspectives, curriculum development
Institutional Unit: Schools > School of Social Sciences > Centre for Health Services Studies
Former Institutional Unit:
There are no former institutional units.
Depositing User: Nagina Khan
Date Deposited: 22 Dec 2025 18:36 UTC
Last Modified: 22 Dec 2025 18:36 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/112464 (The current URI for this page, for reference purposes)

University of Kent Author Information

Nagina, Khan.

Creator's ORCID: https://orcid.org/0000-0003-3870-2609
CReDIT Contributor Roles: Methodology (Lead), Project administration (Lead), Investigation (Lead), Formal analysis (Lead), Writing - review and editing (Lead), Validation (Lead), Writing - original draft (Lead), Supervision (Lead), Conceptualisation (Lead), Data curation (Lead)
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