Soltani, R, van der Meer, Robert, Gennard, John, Williams, Terry (2003) A TQM Approach to HR Performance Evaulation: A Questionnaire Survey. European Management Journal, 21 (3). pp. 323-337. ISSN 0263-2373. (doi:10.1016/S0263-2373(03)00052-5) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:11223)
| The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided. (Contact us about this Publication) | |
| Official URL http://dx.doi.org/10.1016/S0263-2373(03)00052-5 |
Abstract
The impact and effectiveness of Human Resources (HR) performance evaluation system is studied through a questionnaire survey of Scottish-based quality driven organizations. Findings suggest that improvement of employees performance, customer care, active involvement and approaching performance evaluation as a quality effort are the most generally agreed components of a Total Quality Management (TQM) driven HR performance evaluation
| Item Type: | Article |
|---|---|
| DOI/Identification number: | 10.1016/S0263-2373(03)00052-5 |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | Faculties > Social Sciences > Kent Business School > Management Science |
| Depositing User: | E. Soltani |
| Date Deposited: | 08 Sep 2008 18:53 UTC |
| Last Modified: | 28 May 2019 13:48 UTC |
| Resource URI: | https://kar.kent.ac.uk/id/eprint/11223 (The current URI for this page, for reference purposes) |
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