Soltani, Ebrahim, Lai, Pei-Chun (2007) Case Study Evidence on Managing Service Quality. In: The 12th World Congress for Total Quality Management, 27-28 September 2007, Edinburgh, Scotland. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:11199)
| The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided. |
| Item Type: | Conference or workshop item (Paper) |
|---|---|
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | Divisions > Kent Business School - Division > Kent Business School (do not use) |
| Depositing User: | E. Soltani |
| Date Deposited: | 08 Aug 2008 16:16 UTC |
| Last Modified: | 05 Nov 2024 09:44 UTC |
| Resource URI: | https://kar.kent.ac.uk/id/eprint/11199 (The current URI for this page, for reference purposes) |
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