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Soltani, Ebrahim, Lai, Pei-Chun (2005) Managing Change Initiatives: Fantasy or Reality? The Case of Public Sector Organisations. In: 10th World Congress for Total Quality Management, Winnipeg, Manitoba, Canada. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:11192)

Soltani, Ebrahim, van der Meer, Robert, Williams, Terry (2004) Senior Management Commitment and TQM Success: A Review of Literature. In: 9th World Congress for Total Quality Management: Creating Sustainable Excellence, Abu Dhabi, UAE. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:11225)

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