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Number of items: 15.

A

Alsyouf, Imad, Alsuwaidi, Maitha, Hamdan, Sadeque, Shamsuzzaman, Mohammad (2018) Impact of ISO 55000 on organisational performance: evidence from certified UAE firms. Total Quality Management and Business Excellence, 32 (1-2). pp. 134-152. ISSN 1478-3363. E-ISSN 1478-3371. (doi:10.1080/14783363.2018.1537750) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:90709)

B

Barnes, Bradley R., Sheys, Tom, Morris, D.S. (2005) Analysing Service Quality: The Case of a US Military Club. Total Quality Management and Business Excellence, 16 (8/9). pp. 955-967. ISSN 1478-3363. (doi:10.1080/14783360500163102) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:9257)

Barnes, Bradley R. (2007) Analysing service quality: The case of post-graduate Chinese students. Total Quality Management and Business Excellence, 18 (3-4). pp. 313-331. ISSN 1478-3371. (doi:10.1080/14783360601152558) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:3134)

Barnes, Bradley R., Fox, Martin T., Morris, D.S. (2004) Exploring the Linkage Between Internal Marketing, Relationship Marketing and Service Quality: A Case Study of a Consulting Organisation. Total Quality Management and Business Excellence, 15 (5/6). ISSN 1478-3363. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:9243)

Barnes, Bradley R. (2007) Relationship quality in business relationships: An international perspective. Total Quality Management and Business Excellence, 18 (8). pp. 845-846. ISSN 1478-3363. (doi:10.1080/14783360701350433) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:2359)

S

Soltani, Ebrahim, Lai, Pei-Chun, Gharneh, Naser Shams (2005) Breaking Through the Barriers to TQM Effectivness: Lack of Commitment of Upper-Level Management. Total Quality Management and Business Excellence, 16 (8-9). pp. 1009-1021. ISSN 1478-3363. (doi:10.1080/14783360500163201) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:25536)

Soltani, Ebrahim, Meer, Robert van der, Williams, Terry (2004) Challenges Posed to Performance Management by TQM Gurus: Contributions to Individual Employees Versus Systems-Level Features. Total Quality Management and Business Excellence, 15 (8). pp. 1069-1091. ISSN 1478-3363. (doi:10.1080/1478336042000255488) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:11224)

Singh, Abhilasha, Soltani, Ebrahim (2010) Knowledge Management Practices in Indian IT companies. Total Quality Management and Business Excellence, 21 (2). pp. 145-157. ISSN 1478-3363. (doi:10.1080/14783360903549832) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:25525)

Soltani, Ebrahim, Singh, Abhilasha, Wang, Wei-Yuan, Liao, Ying-Ying (2010) Managing Service Quality: The Managers' Orientations and their Consequences - Case Study Evidence of Current Practice. Total Quality Management and Business Excellence, 21 (6). pp. 673-685. ISSN 1478-3363. (doi:10.1080/14783363.2010.483097) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:25522)

Soltani, Ebrahim, Lai, Pei-Chun, Mahmoudi, Vahid (2007) Managing change initiatives: Fantasy or reality? The case of public sector organisations. Total Quality Management and Business Excellence, 18 (1-2). pp. 153-179. ISSN 1478-3371. (doi:10.1080/14783360601053319) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:3113)

Soltani, Ebrahim, Wang, Wei-Yuan, Singh, Abhilasha, Liao, Ying-Ying (2010) The Rhetoric and Reality of 'Process Control' in Organisational Environments With a TQM Orientation: The Managers' View. Total Quality Management and Business Excellence, 21 (1). pp. 67-77. ISSN 1478-3363. (doi:10.1080/14783360903492637) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:25549)

Soltani, Ebrahim (2005) Top Management: A Threat or an Opportunity to TQM? Total Quality Management and Business Excellence, 16 (4). pp. 463-476. ISSN 1478-3363. (doi:10.1080/14783360500078441) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:11186)

Soltani, Ebrahim, Lai, Pei-Chun, Javadeen, Sayed Reza Sayed, Gholipour, Tahmoores Hassan (2008) A review of the theory and practice of managing TQM: An integrative framework. Total Quality Management and Business Excellence, 19 (5). pp. 461-479. ISSN 1478-3363. (doi:10.1080/14783360802018103) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:15211)

Y

Yen, Dorothy A., Yu, Q., Barnes, Bradley R. (2007) Focusing on relationship dimensions to improve the quality of Chinese Western business-to-business exchanges. Total Quality Management and Business Excellence, 18 (8). pp. 889-899. ISSN 1478-3363. (doi:10.1080/14783360701350813) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:3135)

Ying-Ying, Liao, Soltani, Ebrahim, Yeow, Pamela (2013) What sparks quality-driven change programmes in not-for-profit service sector? Some evidence from the voluntary sector. Total Quality Management and Business Excellence, 25 (11-12). pp. 1295-1317. ISSN 1478-3363. E-ISSN 1478-3371. (doi:10.1080/14783363.2013.850887) (Access to this publication is currently restricted. You may be able to access a copy if URLs are provided) (KAR id:46629)

This list was generated on Fri Apr 19 22:58:48 2024 BST.