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Focusing on relationship dimensions to improve the quality of Chinese Western business-to-business exchanges

Yen, Dorothy A., Yu, Q., Barnes, Bradley R. (2007) Focusing on relationship dimensions to improve the quality of Chinese Western business-to-business exchanges. Total Quality Management and Business Excellence, 18 (8). pp. 889-899. ISSN 1478-3363. (doi:10.1080/14783360701350813) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:3135)

The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided.
Official URL:
http://dx.doi.org/10.1080/14783360701350813

Abstract

The article reports on a number of items that have been assembled to compare business relationships involving Western and Chinese counterparts. Whilst the extant buyer-seller and channel management literature has tended to focus on Western or Chinese relational forms in isolation, an attempt has been made here to broaden our understanding by providing a comparative overview of these two perspectives. By focusing on several key items that appear significant, yet may also imply different forms of relevance in a Chinese and Western context, several managerial implications are extracted, and these are considered useful in the quest to help firms improve the quality associated with managing and developing such hybrid international relations.

Item Type: Article
DOI/Identification number: 10.1080/14783360701350813
Uncontrolled keywords: Guanxi; international relations; relational exchange; relationships
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Divisions > Kent Business School - Division > Kent Business School (do not use)
Depositing User: Qionglei Yu
Date Deposited: 13 May 2008 15:26 UTC
Last Modified: 16 Nov 2021 09:41 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/3135 (The current URI for this page, for reference purposes)

University of Kent Author Information

Yu, Q..

Creator's ORCID: https://orcid.org/0000-0001-9569-6765
CReDIT Contributor Roles:

Barnes, Bradley R..

Creator's ORCID:
CReDIT Contributor Roles:
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