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Al-Tabbaa, O., Gadd, K., Ankrah, S. (2013) Excellence models in the non-profit context: Strategies for continuous improvement. International Journal of Quality and Reliability Management, 30 (5). pp. 590-612. ISSN 0265-671X. (doi:10.1108/02656711311315521) (KAR id:63601)

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