A Conceptual Modelling Framework for Stakeholder Participation in Simulation Studies

This paper describes a framework and tools that enable stakeholder participation in the development of conceptual models in simulation studies. The suggested framework utilises tools from soft systems methodology, a problem structuring approach, but it is also influenced by group model building in system dynamics. Its aim is to support the simulation modeller in developing a conceptual model in close collaboration with the stakeholders, which in turn, could lead to a more successful simulation study. The motivation for this study comes from healthcare where evidence suggests that one factor inhibiting implementation of simulation study results is the limited participation of the stakeholders. We focus on conceptual modelling, which is about understanding the problematic situation and deciding what and how to model. Our framework is generic and applicable in domains other than healthcare.