Sharma, Suraj, Brennan, Joseph, Nurse, Jason R. C. (2021) StockBabble: A Conversational Financial Agent to support Stock Market Investors. In: Proceedings of the 3rd Conference on Conversational User Interfaces (CUI 2021). . ACM E-ISBN 978145038998. (doi:10.1145/3469595.3469620) (KAR id:88386)
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| Official URL: https://doi.org/10.1145/3469595.3469620 |
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Abstract
We introduce StockBabble, a conversational financial agent designed to support understanding and engagement with the stock market. StockBabble's value and novelty is in its ability to empower retail investors -- many of which may be new to investing -- and supplement their informational needs using a user-friendly agent. Users have the ability to query information on companies to retrieve a general and financial overview of a stock, including accessing the latest news and trading recommendations. They can also request charts which contain live prices and technical investment indicators, and add shares to a personal portfolio to allow performance monitoring over time. To evaluate our agent's potential, we conducted a user study with 15 participants. In total, 73% (11/15) of respondents said that they felt more confident in investing after using StockBabble, and all 15 would consider recommending it to others. These results are encouraging and suggest a wider appeal for such agents. Moreover, we believe this research can help to inform the design and development of future intelligent, financial personal assistants.
| Item Type: | Conference or workshop item (Proceeding) |
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| DOI/Identification number: | 10.1145/3469595.3469620 |
| Uncontrolled keywords: | Chatbot, conversational agent, stock market, trading, finance, investment, FinBot |
| Subjects: |
H Social Sciences Q Science > QA Mathematics (inc Computing science) T Technology |
| Institutional Unit: | Schools > School of Computing |
| Former Institutional Unit: |
Divisions > Division of Computing, Engineering and Mathematical Sciences > School of Computing
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| Funders: | Engineering and Physical Sciences Research Council (https://ror.org/0439y7842) |
| Depositing User: | Jason Nurse |
| Date Deposited: | 26 May 2021 17:12 UTC |
| Last Modified: | 22 Jul 2025 09:06 UTC |
| Resource URI: | https://kar.kent.ac.uk/id/eprint/88386 (The current URI for this page, for reference purposes) |
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https://orcid.org/0000-0003-4118-1680
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