Skip to main content
Kent Academic Repository

Supply chain social responsibility in labour- intensive industries: a practitioner’s perspective

Nguyen, Giang N.T., Venkatesh, Mani, Kieu, Kha M., Papadopoulos, Thanos (2021) Supply chain social responsibility in labour- intensive industries: a practitioner’s perspective. Production Planning and Control, 34 (4). pp. 371-390. ISSN 0953-7287. E-ISSN 1366-5871. (doi:10.1080/09537287.2021.1925172) (KAR id:87756)


Social responsibility in labour-intensive industries of developing countries is always acontroversial issue among academics and practitioners. Although several studies haveconceptualised or empirically examined social responsibility in developing countries, there islimited research that investigates social responsibility issues spanning the entire manufacturingsupply chain. Using stakeholder and Resource-Based View (RBV) theory, this study examines thebarriers, enablers, motivations, and the current social responsibility facts of the garment and textileindustry from knitting suppliers to apparel or garment manufacturer to fashion retailers in theVietnamese context. The exploratory research design was used through content analysis, paneldiscussion, and in-depth interview. Our results show that most of the companies have notimplemented any significant policies to promote social responsibility but only to adhere to labourlaw. Since managers realize the crucial social responsibility role in the performance of theiroperation, merchandisers and intermediaries have a compelling role in improving their socialresponsibility, and the role of government and NGOs seems to be faded. We also provide themanagerial implications and directions for future research.

Item Type: Article
DOI/Identification number: 10.1080/09537287.2021.1925172
Uncontrolled keywords: social responsibility; supply chain management; labour-intensive industries; qualitative study
Subjects: H Social Sciences > HB Economic Theory
Divisions: Divisions > Kent Business School - Division > Department of Analytics, Operations and Systems
Depositing User: Thanos Papadopoulos
Date Deposited: 26 Apr 2021 13:36 UTC
Last Modified: 24 Feb 2023 16:06 UTC
Resource URI: (The current URI for this page, for reference purposes)

University of Kent Author Information

Papadopoulos, Thanos.

Creator's ORCID:
CReDIT Contributor Roles:
  • Depositors only (login required):

Total unique views for this document in KAR since July 2020. For more details click on the image.