Supply chain social responsibility in labour- intensive industries: a practitioner’s perspective

Social responsibility in labour-intensive industries of developing countries is always acontroversial issue among academics and practitioners. Although several studies haveconceptualised or empirically examined social responsibility in developing countries, there islimited research that investigates social responsibility issues spanning the entire manufacturingsupply chain. Using stakeholder and Resource-Based View (RBV) theory, this study examines thebarriers, enablers, motivations, and the current social responsibility facts of the garment and textileindustry from knitting suppliers to apparel or garment manufacturer to fashion retailers in theVietnamese context. The exploratory research design was used through content analysis, paneldiscussion, and in-depth interview. Our results show that most of the companies have notimplemented any significant policies to promote social responsibility but only to adhere to labourlaw. Since managers realize the crucial social responsibility role in the performance of theiroperation, merchandisers and intermediaries have a compelling role in improving their socialresponsibility, and the role of government and NGOs seems to be faded. We also provide themanagerial implications and directions for future research.