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Marketing Research

Babin, Barry J., d'Alessandro, Steve, Winzar, Hume, Lowe, Ben, Zikmund, William G. (2020) Marketing Research. Cengage Learning, Australia, 648 pp. ISBN 978-0-17-043896-4. (KAR id:81178)


This is the fifth edition of Marketing Research and the first that also takes a United Kingdom, European perspective. It continues to reflect the importance of social media, ‘big data’, neuromarketing and the use of online technology in qualitative and quantitative data collection. This edition has a revised chapter on qualitative research, which includes a wider discussion of sentiment analysis in social media and the evolving software approaches that can be used in this area.

This edition of Marketing Research also examines practical examples of market and social research, and what students can learn from the advantages and disadvantages of each research approach when they are applied in real life (Real world snapshots). We also provide tips for conducting research and doing flowcharts, and offer improved and more detailed worksheets that will greatly facilitate the understanding and application of market research techniques by the student and practitioner.

We have worked diligently and carefully to make this edition a book that reflects the fast-paced and dynamic practice of marketing research. We have retained our central approach of making the subject interesting and entertaining for the student. This, we believe, is consistent with the style and learning approach of the original author, Professor William G. Zikmund. Market research, we argue, can be the most fascinating subject for the student, as it is now applied in diverse fields such as health, politics, social marketing, media and law. Therefore, we have continued to include a wider set of examples that reflect this throughout the text.

Item Type: Book
Uncontrolled keywords: Marketing research, qualitative research, quantitative research, research design, focus groups, in-depth interviews, projective techniques, surveys, experiments, observation, data analysis, communicating research
Subjects: H Social Sciences > HF Commerce > HF5415 Marketing
Divisions: Divisions > Kent Business School - Division > Department of Marketing, Entrepreneurship and International Business
Depositing User: Benjamin Lowe
Date Deposited: 12 May 2020 09:18 UTC
Last Modified: 06 Oct 2021 15:17 UTC
Resource URI: (The current URI for this page, for reference purposes)

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