Transport and social exclusion: investigating the possibility of promoting inclusion through virtual mobility

This paper introduces a mobility dimension to social exclusion, suggesting a strong correlation between a lack of access to adequate mobility and lack of access to opportunities, social networks, goods and services. This correlation exists as both a cause and consequence of social exclusion. The authors question the likelihood that increased physical mobility, by car or public transport, can, by itself, provide a fully viable or sustainable solution to mobility-related aspects of social exclusion. This paper cautiously suggests that the use of information and communications technologies could enable a new, virtual mobility, enabling an Internet-based increase in accessibility as an alternative to an increase in physical mobility. Finally, consideration is given to the possibility of a virtual mobility-related dimension of exclusion and to the possible social implications of inclusion of virtual mobility in an integrated transport strategy.