Privacy Protection in Tourism: Where We Are and Where We Should Be Heading For

Tussyadiah, Iis and Li, Shujun and Miller, Graham (2018) Privacy Protection in Tourism: Where We Are and Where We Should Be Heading For. In: Pesonen, Juho and Neidhardt, Julia, eds. Information and Communication Technologies in Tourism 2019: Proceedings of the International Conference in Nicosia, Cyprus, January 30–February 1, 2019. Springer Nature Switzerland AG, Cham, Switzerland pp. 278-290. ISBN 978-3-030-05939-2. E-ISBN 978-3-030-05940-8. (doi:https://doi.org/10.1007/978-3-030-05940-8_22) (Full text available)

Abstract

The link between information privacy concerns and privacy behaviours has been a focus of extensive investigation in various disciplines. However, little attention has been devoted to this issue in the tourism literature. Spurred by technological development and shaped by tourism-related environments, emerging privacy issues call for comprehensive yet context-specific studies to ensure tourists are making beneficial privacy choices. This paper first presents a comprehensive review of state-of-the-art research on privacy concerns and behaviours. Then, it suggests a list of overarching research priorities, merging social and technical aspects of privacy protection approaches as they apply to tourism. The priorities include research to measure tourists’ privacy concerns, explore specific biases in tourists’ privacy decisions, experiment with privacy nudges, and explore how to integrate privacy nudges in system design. Thus, this paper contributes to guiding the direction of future research on privacy protection in tourism.

Item Type: Conference or workshop item (Paper)
Projects: [UNSPECIFIED] PRIvacy-aware personal data management and Value Enhancement for Leisure Travellers (PriVELT)
Uncontrolled keywords: Privacy concern, Personal data, Information disclosure, Privacy paradox, Nudges, tourism
Subjects: B Philosophy. Psychology. Religion > BF Psychology
H Social Sciences > HE Transportation and Communications
H Social Sciences > HF Commerce > HF5351 Business
H Social Sciences > HM Sociology
Q Science > QA Mathematics (inc Computing science) > QA 75 Electronic computers. Computer science
T Technology > TK Electrical engineering. Electronics Nuclear engineering > TK5101 Telecommunications
Divisions: Faculties > University wide - Teaching/Research Groups > Centre for Cyber Security Research
Faculties > Sciences > School of Computing
Faculties > Sciences > School of Computing > Security Group
Depositing User: Shujun Li
Date Deposited: 21 Dec 2018 09:30 UTC
Last Modified: 08 Jan 2019 14:29 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/71418 (The current URI for this page, for reference purposes)
Li, Shujun: https://orcid.org/0000-0001-5628-7328
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