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Evaluation of West Kent Clinical Commissioning Group Clinical Microsystems Programme for General Practice

Wilson, Patricia M. and Abrahamson, V. (2018) Evaluation of West Kent Clinical Commissioning Group Clinical Microsystems Programme for General Practice. Project report. University of Kent (KAR id:70792)

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Abstract

This evaluation was commissioned by West Kent Clinical Commissioning Group (CCG) who have

invested in training senior managers in the role of coach to facilitate implementation of the clinical

microsystems programme developed by the Dartmouth Institute, USA (Nelson et al., 2008). The

approach shows promise in improving quality within the NHS (Williams, Dickinson, Robinson, & Allen,

2009, p126) and accords with new ways of working identified in the General Practice Forward View

(NHS England, 2016). To-date, nearly thirty general practices in West Kent have been involved in the

programme carrying out a range of quality improvement programmes (Arnold & Kankam, 2017).

Item Type: Monograph (Project report)
Subjects: H Social Sciences
Divisions: Divisions > Division for the Study of Law, Society and Social Justice > School of Social Policy, Sociology and Social Research
Divisions > Division for the Study of Law, Society and Social Justice > School of Social Policy, Sociology and Social Research > Centre for Health Services Studies
Depositing User: Vanessa Abrahamson
Date Deposited: 07 Dec 2018 10:38 UTC
Last Modified: 06 Dec 2021 14:34 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/70792 (The current URI for this page, for reference purposes)
Wilson, Patricia M.: https://orcid.org/0000-0002-5787-9736
Abrahamson, V.: https://orcid.org/0000-0002-1169-9457
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