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Measuring public value: a conceptual and applied contribution to the debate

Papi, Luca, Bigoni, M., Bracci, E., Deidda Gagliardo, E. (2018) Measuring public value: a conceptual and applied contribution to the debate. Public Money & Management, 38 (7). pp. 503-510. ISSN 0954-0962. E-ISSN 1467-9302. (doi:10.1080/09540962.2018.1439154) (KAR id:62151)

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Official URL:
https://doi.org/10.1080/09540962.2018.1439154

Abstract

Countries facing austerity measures need to create public value. Academics and practitioners have been discussing the ways in which public value can be created, managed and measured. This paper contributes to this conversation by proposing a public value measurement model. An Italian case study is presented to demonstrate the feasibility of the model and the organizational implications when public value measures are available to public sector managers, politicians and the public.

Item Type: Article
DOI/Identification number: 10.1080/09540962.2018.1439154
Uncontrolled keywords: public value, performance measurement, value pyramid, municipalities, cultural services.
Subjects: H Social Sciences
Divisions: Divisions > Kent Business School - Division > Department of Accounting and Finance
Depositing User: Michele Bigoni
Date Deposited: 27 Jun 2017 10:29 UTC
Last Modified: 06 Oct 2021 14:36 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/62151 (The current URI for this page, for reference purposes)
Bigoni, M.: https://orcid.org/0000-0002-5803-249X
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