Papi, Luca, Bigoni, M., Bracci, E., Deidda Gagliardo, E. (2018) Measuring public value: a conceptual and applied contribution to the debate. Public Money & Management, 38 (7). pp. 503-510. ISSN 0954-0962. E-ISSN 1467-9302. (doi:10.1080/09540962.2018.1439154) (KAR id:62151)
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| Official URL: https://doi.org/10.1080/09540962.2018.1439154 |
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Abstract
Countries facing austerity measures need to create public value. Academics and practitioners have been discussing the ways in which public value can be created, managed and measured. This paper contributes to this conversation by proposing a public value measurement model. An Italian case study is presented to demonstrate the feasibility of the model and the organizational implications when public value measures are available to public sector managers, politicians and the public.
| Item Type: | Article |
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| DOI/Identification number: | 10.1080/09540962.2018.1439154 |
| Uncontrolled keywords: | public value, performance measurement, value pyramid, municipalities, cultural services. |
| Subjects: | H Social Sciences |
| Divisions: | Divisions > Kent Business School - Division > Department of Accounting and Finance |
| Depositing User: | Michele Bigoni |
| Date Deposited: | 27 Jun 2017 10:29 UTC |
| Last Modified: | 05 Nov 2024 10:56 UTC |
| Resource URI: | https://kar.kent.ac.uk/id/eprint/62151 (The current URI for this page, for reference purposes) |
University of Kent Author Information
Bigoni, M..
| Creator's ORCID: |
 https://orcid.org/0000-0002-5803-249X
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