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Benefit Realisation Modelling for ERP Systems Using System Dynamics

Badewi, A., Shehab, Essam, Peppard, J. (2013) Benefit Realisation Modelling for ERP Systems Using System Dynamics. In: 11th International conference on manufacutring research, 19-20 September 2016, Cranfield, UK. (doi:10.2139/ssrn.2567684) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:57683)

The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided.
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Abstract

Achieving success for ERP systems is not only concerned with deploying the technology on time and on budget but also concerned with the level of achieving targeted benefits from the system. This level of achieving targeted benefits can be managed indirectly through managing the organisational attitude toward the new system. Thus, the aim of this paper is to use the System Dynamics (SD) to reveal how managing organisational attitude leads to an increase in the level of system use and, therefore, leads to a decrease in the level of resistance to change to new system for achieving high level of performance. SD is used to investigate the causal loops of organisational attitude, perceptions, behaviours, and policies taken to achieve desired benefits. The ability to manage an organisational attitude toward ERP is an important factor for achieving desired levels of benefits is the main conclusion of this research.

Item Type: Conference or workshop item (Paper)
DOI/Identification number: 10.2139/ssrn.2567684
Uncontrolled keywords: Technology Acceptance Models, TAM, Theory of Reasoned Action, ERP, Enterprise Resource Planning, Benefits Management, Information Systems Success, Diffusion, Systems Dynamics
Subjects: H Social Sciences
H Social Sciences > H Social Sciences (General)
Divisions: Divisions > Kent Business School - Division > Department of Leadership and Management
Depositing User: Tracey Pemble
Date Deposited: 05 Oct 2016 14:23 UTC
Last Modified: 09 Mar 2023 11:34 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/57683 (The current URI for this page, for reference purposes)

University of Kent Author Information

Badewi, A..

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