Involving older users of continence services in developing standards of care: a pilot study Report on stage 1

The Clinical Effectiveness and Evaluation Unit of the Royal College of Physicians of London is in the process of identifying quality outcome indicators for continence services, using national expert panel groups of professionals. Given the importance currently placed on user involvement in service development (DoH 2001 ), there is a need to involve users with continence problems in determining whether current standards reflect consumer opinion and need, and to incorporate their views into future developments. This report provides an account of the method and findings of the first stage of this three stage project that involves users. 1.0 Aims and objectives

The overall purpose of this pilot study is to involve, identify and incorporate the views of older continence service users in the development of standards of care in continence services.