Skip to main content

Some unanticipated consequences of the implementation of a hospital IT system: learning from a case study

Redwood, Sabi, Dixon-Woods, Mary, Minnion, Joel, Rajakumar, Anna, Nwulu, Ugochi (2011) Some unanticipated consequences of the implementation of a hospital IT system: learning from a case study. In: Making Health Care Safer, 27-28 June 2011, University of St Andrews. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided. (Contact us about this Publication)

Abstract

Technology offers potentially attractive solutions to patient safety concerns. Evidence is accumulating that errors can be reduced and practitioner performance improved through the implementation of computerised prescribing systems (CPS), but few interventions are free of unanticipated consequences. The aims of this session are to: share the learning from a case study of a large acute hospital in the UK with a sophisticated CPS; explain how unanticipated consequences arise in the sociotechnical system, illustrate these with examples, both beneficial and potentially harmful, and identify how they affect patient safety; emphasise the importance of being vigilant to the effects on patient safety when new technology mixes with long established work patterns; and invite comment and discussion about how health care organisations can harness beneficial effects and mitigate potential harm.

Item Type: Conference or workshop item (Other)
Subjects: R Medicine > R Medicine (General) > R858 Medical informatics
R Medicine > RA Public aspects of medicine
Divisions: Faculties > Social Sciences > School of Social Policy Sociology and Social Research > Centre for Health Services Studies
Depositing User: Ugochi Nwulu
Date Deposited: 13 May 2015 09:39 UTC
Last Modified: 10 Jun 2019 15:29 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/48391 (The current URI for this page, for reference purposes)
Nwulu, Ugochi: https://orcid.org/0000-0001-6372-176X
  • Depositors only (login required):