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Some unanticipated consequences of the implementation of a hospital IT system: learning from a case study

Redwood, Sabi, Dixon-Woods, Mary, Minnion, Joel, Rajakumar, Anna, Nwulu, Ugochi (2011) Some unanticipated consequences of the implementation of a hospital IT system: learning from a case study. In: Making Health Care Safer, 27-28 June 2011, University of St Andrews. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:48391)

The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided.

Abstract

Technology offers potentially attractive solutions to patient safety concerns. Evidence is accumulating that

errors can be reduced and practitioner performance improved through the implementation of computerised

prescribing systems (CPS), but few interventions are free of unanticipated consequences. The aims of this

session are to: share the learning from a case study of a large acute hospital in the UK with a sophisticated

CPS; explain how unanticipated consequences arise in the sociotechnical system, illustrate these with

examples, both beneficial and potentially harmful, and identify how they affect patient safety; emphasise the

importance of being vigilant to the effects on patient safety when new technology mixes with long

established work patterns; and invite comment and discussion about how health care organisations can

harness beneficial effects and mitigate potential harm.

Item Type: Conference or workshop item (Other)
Subjects: R Medicine > R Medicine (General) > R858 Computer applications to medicine. Medical informatics. Medical information technology
R Medicine > RA Public aspects of medicine
Divisions: Divisions > Division for the Study of Law, Society and Social Justice > School of Social Policy, Sociology and Social Research > Centre for Health Services Studies
Depositing User: Ugochi Nwulu
Date Deposited: 13 May 2015 09:39 UTC
Last Modified: 05 Nov 2024 10:32 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/48391 (The current URI for this page, for reference purposes)

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