‘Risky business’: Perceptions of e-business risk by UK small and medium sized enterprises (SMEs)

Grant, K. and Edgar, David and Sukumar, Arun and Meyer, Martin S. (2014) ‘Risky business’: Perceptions of e-business risk by UK small and medium sized enterprises (SMEs). International Journal of Information Management, 34 (2). pp. 99-122. ISSN 0268-4012. (doi:https://doi.org/10.1016/j.ijinfomgt.2013.11.001) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

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Official URL
http://dx.doi.org/10.1016/j.ijinfomgt.2013.11.001

Abstract

This paper explores the risk perceptions of key stakeholders in SMEs when making decisions on technology investments. Current literature focuses on the nature of the technology from a technical perspective and its associated benefits to the SME. We seek to make a contribution that builds on the small but growing work, which views investment technology decisions as the outcome of a process of both objective and subjective risk assessment. Evidence presented in this paper suggests that subjective elements play an important part in assessing technology risks. Our empirical findings are that both e-business experience and the role of the decision-maker within the firm influences risk perception, whereas, sector differences are more modest. One implication of our findings is that policy interventions should be more sensitive and targeted at different types of stakeholders – owners, IT professionals and other individuals rather than on the sector in which the SME operates.

Item Type: Article
Uncontrolled keywords: Risk; Perception of risk; e-Business; Technology; Survey; SME
Subjects: H Social Sciences
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HD Industries. Land use. Labor > HD61 Risk Management
H Social Sciences > HF Commerce > HF5548.32 E-commerce
Divisions: Faculties > Social Sciences > Kent Business School
Depositing User: Martin Meyer
Date Deposited: 07 Mar 2014 21:16 UTC
Last Modified: 13 Oct 2014 11:35 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/38656 (The current URI for this page, for reference purposes)
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