Piloting Telecare in Kent County Council: The Key lessons, Final Report - 2006

This report describes a project funded by KCC. The Centre for Health Services Studies at the University of Kent monitored and reviewed the development of three pilot Telecare projects in Kent on behalf of Kent Social Services. Specifically the project aimed to:

Examine how the service developed and the factors which shaped its development;

Analyse the nature, application and impact of the technology on users, carers and providers especially in terms of the experiences of service users and the outcomes of specific interventions;

Indentify the type of infrastructure that was needed to support Telecare and make recommendations for the development of a full service from the pilot.