Extending the limits of care management: an evaluation of the Lewisham project

The Association of Directors of Social Services, in response to the Burgner review, has called for joint health and local-authority inspection of residential homes (Community Care, 8.1.97, p. 1). Yet there is little agreement about what constitutes good residential care (Gibbs and Sinclair, 1992). Without such information, we cannot make valid comparisons between homes or set meaningful standards. The study described below tested a wide range of possible measures of quality of care. It adopted an eclectic approach, including the perspectives of residents, health and social care professionals, home staff, managers, and relatives. Full details of the instruments used are given in the final report, which is available from the Personal Social Services Research Unit, University of Kent at Canterbury, CT2 7NF, as Discussion Paper 1245.