Managerial Approaches to Service Quality Practices: Some Case Study Evidence

Soltani, Ebrahim (2007) Managerial Approaches to Service Quality Practices: Some Case Study Evidence. In: The 12th International Conference on ISO 9000 & TQM (12-ICIT), 9-11 April, 2007, Taipei, Taiwan, ROC. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

The full text of this publication is not available from this repository. (Contact us about this Publication)
Item Type: Conference or workshop item (Paper)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculties > Social Sciences > Kent Business School > Management Science
Depositing User: E. Soltani
Date Deposited: 08 Aug 2008 16:32
Last Modified: 09 Jun 2014 11:44
Resource URI: https://kar.kent.ac.uk/id/eprint/11188 (The current URI for this page, for reference purposes)
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