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The virtual concert-goer: Audience perspectives on remote music performances

Ppali, Sophia, Branch, Boyd, Boem, Alberto, Ppali, Elena, Scorer, Max, Ang, Chee Siang, Turchet, Luca, Covaci, Alexandra (2025) The virtual concert-goer: Audience perspectives on remote music performances. Proceedings of the ACM on Human-Computer Interaction, 9 (7). pp. 1-30. ISSN 2573-0142. (doi:10.1145/3757431) (KAR id:111764)

Abstract

Our work explores how audiences perceive and engage with remote music events. The shift to digital platforms has transformed the live music experience, leading to the rise of remote music performances. Following the COVID-19 pandemic, platforms such as Twitch have been repurposed and surged in popularity as meaningful outlets for live music dissemination. Concurrently, novel platforms specifically crafted for music events have begun to emerge. Understanding the preferences and challenges of remote music audiences is crucial because it guides the development of platforms that effectively answer varied user needs, which could enhance overall engagement and shape the future of music consumption. For this, we employed a qualitative multi-method approach, including a survey, interviews, and event observations, to start mapping the design space of remote music performances and capture a wide spectrum of audience perspectives. Our findings reveal audience engagement patterns in remote music events across different digital platforms, highlighting unmet needs, desires as well as opportunities for future HCI work in this area.

Item Type: Article
DOI/Identification number: 10.1145/3757431
Uncontrolled keywords: music, concerts, audiences, live-streaming, performance, remote events, live music, users
Subjects: H Social Sciences
Q Science > QA Mathematics (inc Computing science) > QA 76 Software, computer programming,
Institutional Unit: Schools > School of Computing
Former Institutional Unit:
There are no former institutional units.
Funders: European Union (https://ror.org/019w4f821)
SWORD Depositor: JISC Publications Router
Depositing User: JISC Publications Router
Date Deposited: 23 Jan 2026 16:46 UTC
Last Modified: 26 Jan 2026 13:57 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/111764 (The current URI for this page, for reference purposes)

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