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Minimising the impact of infectious outbreaks on resident quality of life: A qualitative proof of concept study using the Adult Social Care Outcomes Toolkit (ASCOT)

Bunn, Diane, Zhang, Wenjing, Smith, Nick, Jimoh, Oluseyi, Greenstock, Jane, Edoo, Mohammud, Towers, Ann-Marie (2025) Minimising the impact of infectious outbreaks on resident quality of life: A qualitative proof of concept study using the Adult Social Care Outcomes Toolkit (ASCOT). PLOS One, 20 (9). Article Number e0316424. ISSN 1932-6203. (doi:10.1371/journal.pone.0316424) (KAR id:111366)

Abstract

Introduction: Infection control measures (ICMs) used to mitigate the effects of infectious outbreaks in care homes impact on resident quality of life (QoL). This qualitative proof-of-concept study explored whether the Adult Social Care Outcomes Toolkit (ASCOT) could feasibly support care home staff in recognising and minimising these impacts. Methods: There were two phases involving online interviews with six care home managers/deputies from five homes who had managed notifiable outbreak(s) in the previous six months in two regions of England. Phase 1, using an incident analysis approach, explored the impact of outbreaks and ICMs on resident QoL, mapping data to the eight ASCOT domains. Phase 2 assessed the usefulness of using ASCOT to identify, monitor and minimise impacts on resident QoL during infectious outbreaks. Follow-up interviews were conducted with four care homes from phase 1 and six healthcare professionals with ICM responsibilities. Online interviews were analysed using framework analysis. Findings: Phase 1: three types of outbreaks (COVID-19, norovirus, chest infections) were discussed. All were managed using standard ICMs: isolation, increased cleaning, and staff wearing personal protection equipment. The impacts of these measures on resident QoL were described. Phase 2: two overarching themes identified: (i) ICMs as a personal cost for the greater good and (ii) the potential of ASCOT in minimising impacts of infectious outbreaks on resident QoL as a tool to support care planning and mitigating impacts. Conclusion: ASCOT can support planning to mitigate the effects of ICMs for infectious outbreaks on resident QoL.

Item Type: Article
DOI/Identification number: 10.1371/journal.pone.0316424
Subjects: H Social Sciences
Institutional Unit: Schools > School of Social Sciences > Centre for Health Services Studies
Former Institutional Unit:
There are no former institutional units.
Funders: UK Health Security Agency (https://ror.org/018h10037)
National Institute for Health Research (https://ror.org/0187kwz08)
SWORD Depositor: JISC Publications Router
Depositing User: JISC Publications Router
Date Deposited: 26 Sep 2025 10:00 UTC
Last Modified: 29 Sep 2025 11:56 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/111366 (The current URI for this page, for reference purposes)

University of Kent Author Information

Smith, Nick.

Creator's ORCID: https://orcid.org/0000-0001-9793-6988
CReDIT Contributor Roles: Conceptualisation, Investigation, Funding acquisition, Methodology, Data curation, Writing - original draft, Writing - review and editing, Formal analysis
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