Chen, Chien-Hung, Mort, Gillian Sullivan (2007) Consumers' technology adoption behaviour: an alternative model. The Marketing Review, 7 (4). pp. 355-368. ISSN 1469-347X. (doi:10.1362/146934707X251119) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:107103)
The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided. | |
Official URL: https://doi.org/10.1362/146934707X251119 |
Abstract
This study explores factors that influence household end user consumers' intention towards alternative consumer technology. As differentiated from Technology Acceptance Model (TAM), we present a different approach to explain consumers' adoption intention. This study postulates that general phenomena in the consumer domain such as volitional non-organisational orientation, many available alternative technologies and diverse interests of consumers drive the need to develop a dedicated consumer adoption model in voluntary contexts. We also argue that motivators and inhibitors should both be considered in explaining consumers' technology adoption behaviour. Literature of importance in the domains of technology readiness, value and risk is reviewed leading to the development of a number of propositions. A qualitative study was undertaken involving six mini-focus groups with the discussions recorded and transcribed. The literature constructs were fully supported by the findings. An emergent consumer technology adoption model was developed. This study makes a contribution to theory and practice through its consumer focused approach to the adoption of alternative technology. The emergent model is now presented for further research.
Item Type: | Article |
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DOI/Identification number: | 10.1362/146934707X251119 |
Subjects: | H Social Sciences |
Divisions: | Divisions > Kent Business School - Division > Department of Marketing, Entrepreneurship and International Business |
Depositing User: | Tom Chen |
Date Deposited: | 24 Sep 2024 11:28 UTC |
Last Modified: | 25 Sep 2024 13:19 UTC |
Resource URI: | https://kar.kent.ac.uk/id/eprint/107103 (The current URI for this page, for reference purposes) |
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