Paul, Justin, Ueno, Akiko, Dennis, Charles, Alamanos, Eleftherios, Curtis, Lucill, Foroudi, Pantea, Kacprzak, Agnieszka, Kunz, Werner H., Liu, Jonathan, Marvi, Reza, and others. (2024) Digital transformation: A multidisciplinary perspective and future research agenda. International Journal of Consumer Studies, 48 (2). Article Number e13015. ISSN 1470-6431. (doi:10.1111/ijcs.13015) (KAR id:105087)
PDF
Publisher pdf
Language: English
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
|
|
Download this file (PDF/8MB) |
Preview |
Request a format suitable for use with assistive technology e.g. a screenreader | |
Official URL: https://doi.org/10.1111/ijcs.13015 |
Abstract
Digital transformation has had an unprecedented influence on all sectors of business over the last decade. We are now entering an era characterized by the extensive digital transformation of businesses, society, and consumers. Therefore, digital transformation has become a pivotal focus for organizations across various sectors in recent years. Despite differing scholarly perspectives on the concept and elements of digital transformation, a consensus exists that it significantly impacts consumer decisions and necessitates organizational adaptation. Recent challenges such as the COVID‐19 pandemic have further accelerated the need for digital transformation and its effects on consumers. This necessitates an editorial perspective on this most important topic to establish future research agenda encompassing the various dimensions of digital transformation. The purpose of this editorial perspective is to review research on digital transformation from a multidisciplinary viewpoint and provide insights into several key domains—Internet‐of‐Things, social media, mobile apps, artificial intelligence, augmented and virtual reality, the metaverse, and corporate digital responsibility—that are poised to fuel the pace of digital transformation. Each domain is analyzed through a lens of introduction, role, importance, multifaceted impact, and conclusions. Future research directions are suggested.
Item Type: | Article |
---|---|
DOI/Identification number: | 10.1111/ijcs.13015 |
Uncontrolled keywords: | Marketing, Public Health, Environmental and Occupational Health, Economics and Econometrics, Applied Psychology |
Subjects: | H Social Sciences > HF Commerce > HF5351 Business |
Divisions: | Divisions > Kent Business School - Division > Department of Analytics, Operations and Systems |
Funders: | University of Kent (https://ror.org/00xkeyj56) |
SWORD Depositor: | JISC Publications Router |
Depositing User: | JISC Publications Router |
Date Deposited: | 23 Feb 2024 14:22 UTC |
Last Modified: | 05 Nov 2024 13:10 UTC |
Resource URI: | https://kar.kent.ac.uk/id/eprint/105087 (The current URI for this page, for reference purposes) |
- Link to SensusAccess
- Export to:
- RefWorks
- EPrints3 XML
- BibTeX
- CSV
- Depositors only (login required):