The use of goal‐based outcome measures in digital therapy with adults: What goals are set, and are they achieved?

Objectives

The use of idiographic goal-based outcome measures (GBO) to monitor progress in digital therapy with adults has received little research attention. This study aimed to identify broad patterns of GBO engagement in an anonymous digital therapy service for adults, including the extent to which goals are recorded as being met by the measures.

Methods

The GBO measured the progress made towards goal achievement within the service, using a 0- to 10-point scale. This paper analysed GBO data from 442 users of a digital therapy service, using descriptive and inferential statistics. Service-user demographics were examined, along with the level of progress per goal topic, the patterns of engagement with self-set versus collaboratively set goals and the influence of key presenting issues on goal progress.

Results

One thousand two hundred and forty-two goals were set, equating to a mean average of 2.23 goals set per person. Of those who engaged with the service in a sustained way, 31.6% of the goals were recorded as fully achieved, and the mean average progress was 4.35 points of a possible 10. Goals relating to signposting were frequently set. Goals set collaboratively with a practitioner were successfully achieved more often than those set independently, and those with a practitioner-recorded presenting issue made the most goal progress.

Conclusions

Although nuances associated with digital environments should be considered if the findings of this study are to be transferable to other therapeutic settings, our insights suggest that GBOs appear useful for monitoring therapeutic progress with adults within the digital context.