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Number of items: 6.

Article

Dick, Gavin P.M. and Heras?Saizarbitoria, Iñaki and Casadesus, Marti (2008) Shedding Light on the Causation Between ISO 9001 and Improved Business Performance. International Journal of Operations & Production Management, 28 (7). pp. 687-708. ISSN 0144-3577. (doi:https://doi.org/10.1108/01443570810881811) (Access to this publication is currently restricted. You may be able to access a copy if URLs are provided)

Dick, Gavin P.M. and Casadesus, Marti and Heras?Saizarbitoria, Iñaki (2002) ISO 9000 Certification and the Bottom Line: A Comparative Study of the Profitability of Basque Region Companies. Managerial Auditing Journal, 17 (1/2). pp. 72-78. ISSN 0268-6902. (doi:https://doi.org/10.1108/02686900210412270) (Access to this publication is currently restricted. You may be able to access a copy if URLs are provided)

Dick, Gavin P.M. and Casadesus, Marti and Heras?Saizarbitoria, Iñaki (2002) ISO 9000 Registration's Impact on Sales and Profitability: A Longitudinal Analysis of Performance Before and After Accreditation. International Journal of Quality & Reliability Management, 19 (6). pp. 774-791. ISSN 0265-671X. (doi:https://doi.org/10.1108/02656710210429618) (Full text available)

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Monograph

Dick, Gavin P.M. and Heras?Saizarbitoria, Iñaki and Casadesus, Marti (2006) Attribution Testing: Exposing the Influence of Reverse Causation in the Attribution of Better Performance to ISO 9000 Quality Management Systems. Working paper. KBS, University of Kent, Canterbury (Full text available)

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Conference or workshop item

Dick, Gavin P.M. and Casadesus, Marti and Heras?Saizarbitoria, Iñaki (2007) Attribution testing of benefits associated with ISO 9000: Evidence for counterintuitive causation. In: Proceedings British Academy of Management Conference 2007. British Academy of Management, London (Full text available)

Dick, Gavin P.M. and Casadesus, Marti and Heras?Saizarbitoria, Iñaki (2006) Shedding Light on Causation between ISO 9000 and Improved Business Performance. In: Proceedings American Academy of Management Conference 2006. American Academy of Management (Full text available)

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