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Improving services quality through linked services development.

Bradshaw, Jill (2001) Improving services quality through linked services development. Tizard Disability Learning Review, 6 (4). pp. 12-18. ISSN 1359-5474. (doi:10.1108/13595474200100034) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:32474)

The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided.
Official URL:
http://dx.doi.org/10.1108/13595474200100034

Abstract

The University Affiliated Programme (UAP) aims to improve service quality by working in partnership with local services. This article Reports on the establishment and development of linked services: three services for people with learning disabilities, living in small community houses that opened in late 1999 and early 2000. The focus of resources on a small number of linked services was designed to maximise the effectiveness of the involvement of the Tizard Centre, along with the Subscriber Network. It was intended that work in the linked services would be disseminated through this network. The UAP has worked with service users and providers since 1996, during which time users have moved from a long-stay NHS hospital to community services. The service provider is also now a private organisation. The article outlines some of the projects which have been introduced or developed in these linked services and discusses some of the issues that have arisen while working in partnership with them. The benefits of working through a UAP will also be identified.

Item Type: Article
DOI/Identification number: 10.1108/13595474200100034
Subjects: H Social Sciences > HV Social pathology. Social and public welfare > HV1568 Disability studies
Divisions: Divisions > Division for the Study of Law, Society and Social Justice > School of Social Policy, Sociology and Social Research > Tizard
Depositing User: Jo Ruffels
Date Deposited: 10 Dec 2012 12:56 UTC
Last Modified: 16 Nov 2021 10:10 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/32474 (The current URI for this page, for reference purposes)

University of Kent Author Information

Bradshaw, Jill.

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