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Temerak, M.S., Winklhofer, H., Hibbert, S. (2009) Managing customer participation through customer education. In: Proceedings of the 2009 Naples Forum on Service-Dominant Logic, Service Science and Network Theory. . SIMAS di Salerno for Naples Forum on Service (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:78127)
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