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Conference proceeding

Temerak, M.S., Winklhofer, H., Hibbert, S. (2009) Managing customer participation through customer education. In: Proceedings of the 2009 Naples Forum on Service-Dominant Logic, Service Science and Network Theory. SIMAS di Salerno for Naples Forum on Service (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:78127)
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