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Ying-Ying, Liao and Soltani, Ebrahim and Yeow, Pamela (2013) What sparks quality-driven change programmes in not-for-profit service sector? Some evidence from the voluntary sector. Total Quality Management and Business Excellence, 25 (11-12). pp. 1295-1317. ISSN 1478-3363. E-ISSN 1478-3371. (doi:https://doi.org/10.1080/14783363.2013.850887) (Access to this publication is currently restricted. You may be able to access a copy if URLs are provided)

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